Usman Siddique

Experience

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  Delta Computers

  May 2007 - Apr 2011

  Technical Support Staff/Sales

  o Dealing with the customers on day to day basis and resolving these issues and recommending them for better systems which includes the latest laptops and desktops and network equipment’s.o Debugging the faults and errors related to network hardware and software’s on day to day basis.o Printers & Plotters managing and maintenance.o Reporting and maintaining the sales records and the client’s details

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  IT. INN LLC

  Sept 2011 - Aug 2012

  Technical Support Staff/Sales

  o IVMS (In Vehicle Monitor system) managing and its full installation in the vehicles. Further accomplished big projects related to IVMS at remote sites such as Nimr, Hayma and Karna lam etc.o IVMS configure & installed for following companies

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  Ministry of Interior Oman

  Sept 2012 - Jan 2013

  Technical Support Engineer

  o Dealing with the staff on day to day basis and resolving these issues and recommending them for better systems which includes the latest laptops and desktops and network equipment’s.o Debugging the faults and errors related to network hardware and software’s on day to day basis.o Managing their IT infrastructure and the System.

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  Integrated Technology Work Solutions LLC

  Feb 2013 - now

  Appraising & analyze Projects, completing field surveys and supervising whole technical & labor team.Checking & Reviewing Job List, harmonizing preferred tasks and managing them in order to finish on time. Responsible for payroll, staff management, material surveying, scheduling staff tasksHaving expert level knowledge and experience in CCTV &, Access control including door locks installation, matrix fingerprint device, Zktech fingerprint device, Cabling, Infrastructure networking, field expertise, Windows server installation and configuration in 2003, 2008R2, 2012R2Installation &Managing of FirewallCapable of strategizing to improve business with clients and customers along with their call ups and visits. Maintaining and performing configuration over organizational routers, Manageable switches & Network Devices.Maintaining Servers Backups through Symantec backup solution & windows server backup utility.Managing the Avaya IP phones setup and Basic PABX configuration of Panasonic analog phones.Managing domains, Email management applications such as Office 365, MDaemon and Exchange server 2008 R2 & 2011.Evaluated complex computer systems to assess vulnerability and risk.Maintained all network documentation for hardware configuration and licensing.Develop and administer disaster recovery plans.Install wide range of network equipment.Keep network infrastructure up-to-date and secured.Write and maintain network security policies and monitor compliance.Identify and recommend needed and optimal infrastructure improvements.Handling and managing external audit and responsible for a qualified report Show less Network Expertise Networking- Trouble Shooting skill Excellent critical thinking skills (Lan, Wlan,Wan,) Firewall, Routers, switches & Access Pointinstallation with configurations Skills Analogs & IP PABX Configuration &Installation Skills Backup Installation & Configuration Skills Wi-Fi Heatmapping & ConfigurationSecurity Expertise CCTV & Surveillance system Access Control System Bio Matrix Alarm System (Limited) Endpoint Security Cloud Security IVMS (In-vehicle-Monitoring-System)Hardware Expertise System Administrator Assembling the PC with modification. Hardware Troubleshooting Hardware UpgradationPolices Expertise Firewall Polices, Router Polices & SwitchesPolices. Wi-Fi Polices. Endpoint Polices. Domain & AD Polices. VPN Polices. Backup Polices Occupancy Control Polies in ACSoftware Expertise Installation & Configuration Skillson Operation System, WindowsOS, Servers OS, Red hat Linux,Linux Host. Software Trouble-shooting Skills. Backup Software Skills. Basic SQL ConfigurationProject & Site Management Project Appraisal Managing People & System Organizational Skills to priorities tasks Plan & Execute the ELV, Networkinfrastructure Projects. Managing the Asset Inventory withService Tagging. Site Survey & Execution with properplanPatch Management Expertise Voice, data, keystone & Patch Paneltermination with A & B Class Fiber Testing with OTDR Cable Management Rack Management Fluke Testing for Lan & coaxialMain Key Skills CUCM, CUC, CUCM & IM. Cisco Jabber. Cisco Network infrastructure Catalyst 2900 Switches Configuration & Installation Cisco Meraki Fortigate Firewall & AP Configuration & Installation Site-to-Site VPN Ransomware attack prevention VMware, VMSpare, Hyper-V, Failover Cluster Show less

  • IT Technician

    Feb 2013 - now

  • IT Technical Engineer & Business Development

    Feb 2013 - Mar 2024