Deep Enrich
Benjamin Romero, MBA, CRDE, CFBM
Guest Relations Manager
3000 followers
Greater Houston
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About me
Director of Operations at Houston Oaks Country Club and Retreat
Education
Universidad Interamericana
2002 - 2004Master’s Degree Human Resources Management/Personnel AdministrationUniversidad de Puerto Rico
1995 - 2000Bachelor’s Degree Business Administration, Management and Operations
Experience
The Ritz-Carlton Hotel Company LLC
Jan 2004 - Jan 2006Guest Relations Manager
Wyndham Grand Rio Mar Puerto Rico Golf & Beach Resort
Jan 2006 - Jan 2008Assistant Hotel Manager
Ramada Ponce
May 2008 - Jul 2009General Manager/Project ManagerTOP Hopitality Consulting
Jul 2009 - May 2014Hospitality Consultant
Meliá Hotels International
Feb 2010 - May 2011Front Office Manager
Wyndham Palmas Beach & Golf Boutique Resort
May 2011 - Jan 2012Hotel Manager
W Hotels
Apr 2014 - Mar 2016Welcome Office Manager/Director of Spa
American Cruise Lines
Mar 2017 - Mar 2018Hotel General Manager
PHM Management
May 2018 - Oct 2018Task Force Contract (General Manager and Rooms Division)
The Clubs at Houston Oaks
Oct 2018 - nowDirector of Lodging and Operations
Licenses & Certifications
Certified Hospitality Department Trainer (CHDT)
American Hotel & Lodging AssociationJan 2020Certified Rooms Division Executive (CRDE)
American Hotel & Lodging AssociationJan 2022
Certified Food and Beverage Manager (CFBM)
International Hospitality InstituteMay 2023
Languages
- enEnglish
- spSpanish
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