Viviana José González

Experience

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  Norle

  Jun 2013 - Dec 2013

  Quality Assurance Intern

  -Responsible for inspecting and testing raw material to ensure product was within the specification-Implementation of good manufacturing practices and a 5S audit system to improve factory organization

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  Nestlé

  Jan 2014 - Jul 2015

  Sensory & Consumer Insights Trainee

  -Designed a campaign to incentive people to participate in the corporate Sensory Training program-Provided sensory training to business units on basic sensory knowledge-Designed and implemented category-specific training for 8 categories-Maintained and managed operation of the laboratory-Led sensory evaluation methodologies and best practices implementation

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  Nestlé

  Sept 2015 - Sept 2019

  Consumer & Sensory Insights Specialist

  -Implemented sensory and consumer research methodologies to drive new product development and improvement of existing products -Managed, planned and designed consumer preference studies -Harmonized and reduced 35% of raw material specifications (Flavours and cocoa)-Coordinated projects with cross-functional teams to reduce consumer complaints by 14% and to improve and extend the shelf-life for 125 products-Supported implementation of claims on pack and communication on the web-Monitored panel performance, feedback and training of descriptive and discriminative panels-Guided R&D teams on setting up consumer-centric sensory specifications-Planned and implemented annual training programs for R&D and factories-Provided assistance to factory analysts for the implementation of In/Out sensory tests-Executed compliance verification of sensory evaluation guidelines for 13 factories-Six months internship as Project Manager as part as my professional development plan-Six Months intership as Consumer Insights researcher-Nielsen reports (basic) Show less

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  Givaudan

  Sept 2019 - Sept 2024

  CSI Project Leader

  -Led and coordinated +150 cross-functional projects (Mexico & USA) for sensory and consumer understanding, competitive benchmarking, innovation and productivity through qualitative & quantitative research for top customers-Strong expertise in categories such as: Dairy, Plant-based, and beverages (Non-alcoholic & alcoholic)-Effectively partner with stakeholders (R&D, KAMs, Insights and Marketing) ensuring the alignment with strategic priorities of the business and capitalizing new opportunities-Implementation of 2 descriptive external panels of 16 people-Author of 3 CSI research publications - SenseLatam and Pangborn Show less

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  Reckitt

  Sept 2024 - now

  SCSE Sr. Associate