Hussain Jamshed

Experience

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  Shaukat Khanum Memorial Cancer Hospital and Research Centre

  Jun 2012 - Jul 2012

  Procurement and Inventory Management Intern
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  Mint Consultancy Group

  Jul 2012 - Aug 2012

  Business Development Intern
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  HBL Asset Management Limited

  Jul 2018 - Aug 2018

  Operations and Sales Intern

  • Worked on financial models on EXCEL and successfully visualized time series results for HBL's annual performance. • Recorded the petty cash and reimbursement for HBL on MS EXCEL and sent aggregate report to HBL Asset Management’s Head Office in Karachi. • Conducted research on the different securities offered by HBL and presented results to potential clients. • Contacted around 20 clients regarding account openings and processed around 100 account requests.

• 

  Lahore University of Management Sciences

  Sept 2018 - May 2019

  Teacher Assistant

  Was a Teachers Assistant for Mathematical Applications for Economics and Pre Calculus• Effectively executed tutorials on weekly basis for a class of 100 students. • Managed separate tutoring sessions for students facing difficulties in the course on a weekly basis. • Maintained a separate database of students’ scores on different grading components.

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  STARZPLAY

  Aug 2020 - Feb 2021

  Billing Analyst

  • Cleaned the Micro Service database for Telecom Clients such as ZAIN, STC, and MOBILY, which consisted of more than 538k transactions.• Launched outlier and anomaly detection pipelines that analyzed monthly 200k records to provide transparency and allow complex decision-making and foresight.• Partnered with the Customer Support team to identify fraud and discrepancies in customers’ accounts using Gotransverse Tract, Salesforce, and MySQL for over 100 cases.

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  Afiniti

  Feb 2021 - Sept 2023

  • Directly collaborated with Bouygues Telecom, France's third-largest telecom, managing customer care, retention, and a movers' queue with a daily call volume of 30,000—an integral high-revenue account for Afiniti.• Utilized Bayesian Inference, Decision Trees, Random Forest, A/B Testing, 1&2 parameter logistic models, and Northwest Optimization rule to pair customers with the optimal agents to maximize customer satisfaction and minimize customer churn.• Successfully deployed the customer movers’ queue, which made up 10% of Bouygues call volume and 30% of their revenue, by conducting simulations and modeling grid search.• Designed AI models that analyzed millions of call data to deliver 0.5 million euros monthly.• Delivered above-target gains of around a 2.6% increase in revenue for 2 months, where the target gain for multi-churn was 2.5%.• Collaborated with AI Lead and French Client Services Team to create an on-the-call metric, streamlining the account model processes reducing model refreshes from 4 times a week to once a week. Show less

  • Data Scientist II

    Feb 2023 - Sept 2023

  • Data Scientist I

    Feb 2021 - Feb 2023
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  Systems Limited

  Sept 2023 - now

  Consultant- Data Science

  • Worked on multiple projects with Multinational Telecom based in UAE•Engineered Churn Prevention and Sales Forecast Models for a Multinational Telecom's (based in UAE) executive leadership, covering 1.2 million accounts and 200 channel partners.• Orchestrated the Churn Prediction project by leading a team of three Data Scientists and producing Churn Propensity Scores that yielded results 25 times better than random sampling.• Developed Predictive Models using XGBoost and LightGBM that helped retain 1.8 million AED monthly by identifying high-risk accounts for fixed and mobile users.• Significantly improved model accuracy to 98.9% by conducting post-modeling analysis, Feature Engineering and debugging.• Spearheaded the Commissioning AI Modeling project by running sales forecasts up to 1 year through multivariate time series.• Reduced Mean Absolute Percentage Error (MAPE) by more than 60% through the incorporation of market insights and clustering. Show less