Suriyong Pinmora

Experience

• 

  Rambrandt Hotel Bangkok

  Oct 2003 - Nov 2007

  Reservations Officer
• 

  Holiday Inn Phi Phi

  Nov 2007 - Dec 2007

  Reservations Supervisor
• 

  Banthai Beach Resort & Spa

  Dec 2007 - Oct 2008

  Reservations Supervisor
• 

  Grand Mercure Sukhumvit

  Oct 2008 - Dec 2008

  Reservations Supervisor
• 

  Ravi Warin Resort & Spa

  Dec 2008 - Mar 2009

  Reservation Executive
• 

  AKA Resorts Hua Hin-Thailand

  Mar 2009 - Oct 2009

  Reservation & Revenue Executive
• 

  Le Meridien Samui

  Oct 2009 - Oct 2011

  Reservation & Sales Supervisor
• 

  Centara Hotels & Resorts

  Oct 2011 - now

  • Overview and manage all existing and potential web-based distribution partners, commonly known as third partyvendors. Ensure timely distribution of rates availability across all online channels, bedbank, GDS and IDS.• Research existing customers of centarahotelsreseots.com to understand more about the demographics andpsychographics that will help the hotel better market to potential web customers.• Ensure to build and maintain the best relationship with the third-party vendors.• Work with the Revenue Manager to ensure rates on all e-channels are appropriately aligned with other markets tomaximize revenue for the hotel.• Clearly communicate to hotel team (sales & reservation team) the strategic vision and objectives on how to driverevenues and improve performance for online pricing.• Research Competitor site constantly to keep abreast on industry trends and best practice.• Develop specific promotion plans for existing third-party vendors to maximize our market share.• Manage microsite of CHR under online pricing strategies.• Track third-party vendor production and understanding our market share from each vendor with the objective ofraising revenues and market share overtime.• Ensure Centara’s “Best Rate Guarantee” policy across all on-line channels.• Ensure hotel information is correct on all internet channels to ensure consistency and the best market positioningof our brand.• Prepare monthly reports for management on web performance business production, market share, trends andbusiness opportunities.• Prepare training materials, training schedules, and systems training for the team members.• Connectivity with new channel (Bedbank & New OTAs from oversea).• Setup new property and new channel. Show less • Fully Assist Online Distribution Manager to overview and manage all existing and potential web-based distributionpartners, commonly known as third party vendors.• Research existing customers of centarahotelsreseots.com to understand more about the demographics andpsychographics that will help the hotel better market to potential web customers.• Conduct appropriate sales calls and effective communication with third party vendors to ensure the hotels marketshare is maximized and goals are achieved.• Ensure to build and maintain the best relationship with the third-party vendors.• Work with the Revenue Manager to ensure rates on all e-channels are appropriately aligned with other markets tomaximize revenue for the hotel.• Research Competitor site constantly to keep abreast on industry trends and best practice.• Develop specific promotion and understanding our market share from each vendor with the objective of raisingrevenues and market share overtime.• Ensure Centara’s “Best Rate Guarantee” policy across all on-line channels.• Ensure hotel information is correct on all internet channels to ensure consistency and the best market positioningof our brand.• Prepare monthly reports for management on web performance business production, market share, trends andbusiness opportunities.• Manage Centara Deals website and TripAdvisor Business Listing. Show less • Online 3rd party’s websites management.• Monitor and manage an accuracy of Internet price, information, online selling activities, rates, allocation, controlallotment, inventory and cut-off dates on website partner.• Update and correct the hotels information on all website partners.• Maintain ongoing communication with key local and regional online travel accounts to ensure constant, activepresence as well as production.• Keep track of the competitors regarding special promotions and rate packages.• Prepare an accurate report such as daily, weekly and monthly reports, revenue and reservation reports tomanagement on timely basis.• Communicate rate and space availability to the hotel sales team and work closely with Online Travel Agents forclosing and updates the room availability.• Update and develop Online Travel Agent's website together with agents as well as hotel's website (BookingEngine).• Promotional activities, rate structure and seasonal packages on website partners frequently as well as hotel'swebsite (Booking Engine). Show less

  • Online Distribution Manager

    Oct 2015 - now

  • Assistant Online Distribution Manager

    Apr 2013 - Sept 2015

  • Sale Executive Online Distribution

    Oct 2011 - Mar 2013