Gavin Chan

Experience

• 

  GREAT EASTERN

  Jan 2015 - Jan 2016

  Administrative Assistant

  - Coordinate clients' arrangements and queries for staff.- Assist in data filing, documentation and record keeping of clients' database.- Process confidential client information.- Identify and resolve clients' payment and outstanding issues.

• 

  Dairy Farm Group

  Jan 2019 - Jan 2019

  Account Assistant

  - Ensure all transactions and assets are properly booked, review and reconcile in the financial system, in compliance to the internal control procedure, while balancing daily lodgements.- Assist accounts managers in communicating with staff accountants and managers from various departments in reconciling account records and resolve any issues.- Perform administrative duties assigned and assist Financial Controller on various projects.- Assist in the induction and training offshore accounts associates. - Managed inventory control of fixed asset with responsibility for sourcing and scheduling write-offs, sales and transfers. Show less

• 

  FOCUS Adventure

  Jan 2019 - May 2021

  Facilitator (CVF) / Health, Safety and Environment / Operations

  FACILITATOR- Conducted and led more than 200 experiential learning team building development trainings for local and international organisations including ministries.- Planned, developed, managed resources and oversaw execution of engagement and development programmes, tied up with local and international organisations, ministries and statutory boards as well as schools. - Certified Virtual Facilitator by INIFAC.- Conducted and led 100 Virtual Adventure Learning Programmes.HEAD OF OPERATIONS FOR HEALTH, SAFETY AND ENVIRONMENT- Part of the organisation’s dormitory team during Circuit Breaker period till current, managing dormitory systems and regulations. 0 cases till date.Lead risk assessor and manager for the organisation (BizSafe2 certified).- Certified for Managing Work at Heights.- Assessor for organisation's safety conduct during maintenance work.- Liaison officer and OIC for maintenance work in 3 training sites, supported by a team of 7 strong members.- Assisted in project management for tender projects and tender proposals.HEAD OF OPERATIONS FOR OUTDOOR ADVENTURES (sister company)- Led and pioneered the organisation’s Stand-Up Paddling (SUP) Squadron as Squadron Leader.- Assisted in developing and designing SUP training modules, courses and expeditions for consumers- Designed and led training for partners. - Main lead for consumer expeditions for Sentosa, Sembawang and Ubin experiential trips. Sharing of lesser known facts about little pockets of gems around Singapore and ultimately created the most experiential and insightful expedition for each individual.- Project management, partnership with notable organisations for SUP programmes. Show less

• 

  Guidepoint Singapore

  Jul 2021 - now

  • Played a key role in driving a 640% year-over-year increase in accounts.• Continuously supporting clients in collecting primary research insights to develop, explore, and refine their business strategies, from new market entries and product launches to M&As and licensing deals.• Manage a team of senior associates responsible for the development and implementation of new joiner training programs.• Conduct interviews and successfully filled open positions through effective selection processes. Show less • End-to-end Project Management: support clients in collecting primary research insights to develop, explore, and refine their business strategies, from new market entries and product launches to M&As and licensing deals, etc. Delivery of multiple projects under time-sensitive deadlines. • Client Servicing and Account Management: grow accounts and assist clients with proposals / RFP / RFQs.• Leadership: manage a team of Associates and Interns in client service projects.• Training: lead and manage the on-boarding and training process for new-joiners• Business Development: outreach to grow existing accounts, sales call with prospective clients, and handling account conversion. Show less Guidepoint is a primary market research network that delivers critical insight to business and investment professionals via on-demand interactions with our global network of industry and subject matter experts.We are experts at finding expertise.Guidepoint helps our clients to answer your most pressing business questions by opening unique windows into the minds of the most insightful, experienced, and enlightening experts.If you are interested to learn more about our services, please visit our website at www.guidepoint.com, or contact me at [email protected] Show less

  • Project Manager

    Dec 2023 - now

  • Research Manager

    Nov 2022 - Dec 2023

  • Senior Research Associate

    Mar 2022 - Nov 2022

  • Research Associate

    Jul 2021 - Feb 2022