Vinay D'Souza

Experience

• 

  Epicenter Technologies Pvt. Ltd

  Jul 2019 - Dec 2021

  Collections Representative

  Working in an international Business Process Outsourcing (BPO) firm, specifically focusing on the USA region as a debt collector, has been a dynamic and rewarding experience. This role involves connecting with individuals across different time zones, cultures, and backgrounds while adhering to strict regulations and ethical practices. It requires a strong sense of empathy, negotiation skills, and persistence in helping clients resolve their financial obligations. The fast-paced environment and the opportunity to develop cross-cultural communication proficiency make this role both challenging and professionally enriching. It's an exciting journey in the world of finance, customer service, and global collaboration. Show less

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  WhiteCrow Research

  Jan 2022 - Nov 2024

  These are the few things to Highlight :- Masterfull client engagement skills, building and maintaining strong relationships with clients to understand their unique hiring needs and preferences.Proficient in utilizing Boolean search techniques to enhance candidate sourcing, ensuring more precise and relevant search results.Adept at streamlining and coordinating candidate interviews with hiring managers, optimizing the recruitment process for both clients and candidates.Demonstrated ability to match top IT talent with client requirements, resulting in successful placements that meet or exceed client expectations. Show less

  • Onsite Talent Acquisition Patner @UPS

    Nov 2023 - Nov 2024

  • Consultant

    Jan 2022 - Nov 2023
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  Qween Network LLP

  Oct 2024 - now

  Senior Recruiter