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Hamid Shafique

Hamid Shafique

Outbound Sales Advisor

Followers of Hamid Shafique524 followers
location of Hamid ShafiqueKilmarnock, Scotland, United Kingdom

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  • Timeline

  • About me

    Executive Officer

  • Education

    • Paisley university

      2006 - 2010
      Bacc Honours Accounting

      Completed various modules such as Financial Accounting,Management Accounting,Financial Management,Taxation and Foundations of Management.

    • Kilmarnock Academy

      2005 - 2006

  • Experience

    • Stellar UK

      Jun 2010 - Nov 2010
      Outbound Sales Advisor

      The role consisted of various outbound campaigns such as the Lloyds TSB Airmiles campaign and Lloyds TSB International. Various skills had been developed and maintained: communication skills, team-building, rapport building and embedding IT skills into work environment. Had also gained sales experience via working on the E-ON Central Heating Care Plan campaign also coached fellow advisors to help meet sales targets and updated MI to send stats to the team.

    • Santander

      Nov 2010 - Oct 2015

      Personal banking via telephone in addition to offering sales prompts to customers i.e. guaranteed Credit Card, Home Insurance discount etc, accepted sales prompts are then transferred to the Telephone Sales team. Targets are based on the percentage of sales prompts accepted by the customer, the percentage of sales prompts offered to the customer along with the percentage of sales prompts successfully updated on the screen at the end of the call, also helped fellow team members to reach acceptance targets via the use of coaching. Show less

      • Personal banking consultant

        Jul 2014 - Oct 2015

      • Personal Banking Adviser

        Nov 2010 - Jul 2014

    • Money Quest Lending

      Oct 2015 - Mar 2016
      Trainee Mortgage Advisor

      Currently in a trainee Mortgage advisor program whilst studying for Cemap.The program consists of working in different parts of the mortgage sales process i.e. Sales support, case management and Mortgage advice.

    • Evolution Money

      May 2016 - Feb 2018
      Sales underwriter

    • NIGHTINGALE RESIDENTIAL CARE HOME LTD

      Feb 2018 - Feb 2020
      Deputy Care Home Manager

    • NIGHTINGALE HOUSE AYRSHIRE LIMITED

      Feb 2020 - Sept 2022
      Care Home Manager

    • Lloyds Banking Group

      May 2022 - Sept 2022
      Business Banking Data Analyst

    • UK Home Office

      Aug 2022 - Sept 2023
      Executive Officer

    • Department for Work and Pensions (DWP)

      Sept 2023 - now
      Executive Officer

  • Licenses & Certifications

    • SVQ Leadership and Management

      Verg Training
      Mar 2020

    • CeMap Level 3

      Ifs University College
      Mar 2016

    • SVQ level 4 health and social care

      Rewards Training Scotland
      Jul 2019