Jack Ramage

Experience

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  Knocktop Ltd

  Jun 2017 - Dec 2017

  Technical Support Specialist

  Helped see the company through a new Kickstarter by:- Creating and implementing a database in MS Access to keep information about Kickstarter customers- Interacting with customers though the messages system on Kickstarter and e-mail to help them with any questions- Assembled, cleaned, packed and created labels using the database for delivery and tracked them using the store on the website

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  Myself

  Sept 2017 - Apr 2018

  Mathematics Tutor

  Tutored two High school students for their National 5 Maths exam each week, helping them with any questions and expanding on the curriculum provided to them by creating personal lesson plans.

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  Tesco

  Nov 2017 - Jan 2018

  Checkout Assistant
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  Tesco Mobile

  Jan 2018 - Mar 2022

  Customer Assistant

  - Delivered exceptional customer service, assisting clients with inquiries and providing personalized solutions.- Handled sales transactions efficiently, ensuring a smooth and pleasant purchasing experience for customers.- Provided expert advice on mobile products and plans, helping customers make informed decisions based on their needs.- Resolved customer issues and complaints promptly and professionally, enhancing overall satisfaction.- Assisted in setting up and troubleshooting mobile devices, offering technical support to customers.- Stayed up-to-date with the latest mobile technology trends and product knowledge to better serve customers.- Demonstrated strong communication and interpersonal skills, building positive relationships with customers and colleagues. Show less

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  EUTV - Edinburgh University Student Television

  Apr 2020 - May 2023

  - Organized and coordinated engaging social events to foster a strong community spirit among EUTV members.- Collaborated with other media society's to organise one of the biggest social events the society's had and also helped raise money for each society.- Built relationships with local businesses and organizations to secure sponsorships and partnerships.- Facilitated effective communication between members, keeping everyone informed and connected through regular updates and newsletters. Show less - Directed a major year-long project, culminating in an hour-and-a-half episode of television.- Led a dedicated team through every phase of production, from initial concept development to the final edit.- Coordinated with writers, actors, and crew to bring the vision to life, ensuring cohesive storytelling and high production values.- Managed on-set operations, making critical decisions to maintain the artistic and technical quality of the production.- Supervised post-production editing, ensuring the final product met high standards of quality and creativity.- Maintained project timelines and budgets, ensuring efficient use of resources while meeting all deadlines.- Promoted a collaborative environment, encouraging team members to contribute ideas and take initiative.- Successfully premiered the episode, receiving positive feedback and recognition for EUTV's innovative and engaging content. Show less

  • Social Secretary

    Mar 2022 - May 2023

  • Director

    Mar 2022 - Mar 2023

  • Review Producer

    Apr 2020 - Nov 2022
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  UK Film Review

  Jan 2021 - Mar 2021

  Contributing Writer
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  Borthwick Castle

  Nov 2021 - May 2023

  Front of House Assistant

  - Provided exceptional hospitality services to clients in a prestigious and historic setting.- Managed all aspects of front-of-house operations, ensuring a seamless and welcoming experience for guests.- Greeted and assisted guests upon arrival, offering personalized service to meet their unique needs and expectations.- Maintained a polished and professional demeanor, upholding the luxurious image of Borthwick Castle.- Served as a waiter during high-end events, delivering impeccable service and ensuring guest satisfaction. Show less

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  DataAnnotation

  Oct 2023 - Feb 2024

  AI Model Evaluator

  - Contributed to advancing AI technology by assessing and annotating model responses to diverse prompts.- Leveraged programming knowledge to evaluate and understand generative AI, particularly with coding-related prompts.- Interacted with various AI models, ensuring high-quality and accurate data annotations.- Applied a unique blend of skills to enhance the performance and accuracy of AI models.

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  Purple Transform

  Jan 2024 - now

  Junior Computer Vision Engineer

  - Integrated ClearML for automated dataset updates and model retraining, streamlining machine learning workflows.- Contributed high-quality production code with strong test coverage and documentation, ensuring robust deployment processes.- Owned and delivered key initiatives, including improvements in Grafana metrics and unit test integration.- Proficient in OpenTelemetry (OTEL) and Grafana for system monitoring, debugging, and knowledge sharing across the team.- Supported production systems by diagnosing and resolving critical bugs, improving overall system stability.- Led the development of a computer vision algorithm, progressing key milestones with minimal oversight.- Developed a real-time object tracking demo app using Tkinter, enabling RTSP feed output and customizable object tracking, using an approach for a user to easily go between streams Show less