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Vladimir Valev

Vladimir Valev

Technical Service Agent

Followers of Vladimir Valev581 followers
location of Vladimir ValevSofia, Sofia City, Bulgaria

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  • Timeline

  • About me

    Product Designer @Paysafe Group

  • Education

    • 134th Dimcho Debelyanov High School

      2001 - 2013
      High School Diploma

      Activities and Societies: - Information technology - Hebrew

    • Cardiff Metropolitan University

      2013 - 2016
      Bachelor of International Business Management International Business Management

    • Varna University of Management

      2013 - 2016
      Bachelors International Business Management

  • Experience

    • 60K International Contact Centres

      Jul 2014 - May 2015
      Technical Service Agent

      - Technical support for Sky - TV, telephone and broadband services.- Daily communication with customers and engineers- Improved communication skills

    • Sutherland

      Jan 2016 - May 2016
      Business Application Specialist

      - Troubleshooting and resolving issues with the business applications provided by Google to small and large businesses around the world- B2B experience

    • Paysafe

      Nov 2016 - now

      Design and deliver technical automated solutions (Virtual Assistants, RPAs etc.) for different business processes saving time and money as well as allowing others to focus on more meaningful tasks.

      • Product Designer

        Apr 2024 - now

      • Junior Product Designer

        Apr 2023 - Apr 2024

      • Cognitive Developer

        Jun 2020 - Apr 2023

      • Service Improvement Analyst

        Nov 2016 - Jun 2020

  • Licenses & Certifications