Michelle Zogheib

Michelle Zogheib

Incoming Groups Executive

Followers of Michelle Zogheib2000 followers
location of Michelle ZogheibAmsterdam, North Holland, Netherlands

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  • Timeline

  • About me

    Tourism, Events, Exhibition Expert & Manager - Holding a Master's Degree in Digital Marketing - Business Development, Sales, Marketing & Product Development Skills

  • Education

    • Lebanese University

      1999 - 2003
      Bachelor of Arts - BA Archeology
    • Lebanese University

      2000 - 2003
      Bachelor of Arts - BA Tourism and Travel Services Management
  • Experience

    • Kurban Group

      May 2001 - May 2008
      Incoming Groups Executive

      Took part in creating and planning the UAE branch from zero while organizing all touristic services for groups including reservation and operation. Worked as an English, French & Arabic speaking guide inside Lebanon as well as a Daily Tours coordinator for Lebanon office.

    • Sun Holiday Tours

      Jul 2008 - Aug 2013
      Head of Tourism & Rail Department:

      Managing the leisure and corporate department. Training the team and working on their continuous growth/improvement. Handling MICE for individuals and groups all over the world while negotiating with suppliers and creating the content of the company’s website and social media.

    • Holiday Factory

      Sept 2013 - Feb 2014
      Business Development Manager - GCC Market

      Increased business productivity and gained new leads by presenting, selling and marketing the company’s destinations product to Travel agencies & Corporate clients in the GCC.Monitoring bookings with the reservation and operation department. Organizing FAM trips to top seller agencies.

    • Riviera Hotel & Beach Resort

      Mar 2014 - Jan 2015
      Sales Manager

      Maintaining a sales call pattern within the designated areas of responsibility. Generating and maintaining customers of defined accounts / areas through sales activities while maintaining a high level of exposure for the hotel. Taking part in organizing hotel’s events and arranging site inspections.

    • Ghorayeb Travel & Tourism

      Feb 2015 - Sept 2016
      Tours Manager

      Managing and coaching a team of travel consultants, while overseeing the recruitment, selection and retention of staff.Handling VIP customers/groups and dealing with their travel enquiries while helping in developing the company’s website by creating contents and starting marketing campaigns through social media. Negotiating with suppliers all over the world in order to Offer professional and competitive travel products to meet the demands of the travel market.

    • Booking.com

      Dec 2016 - May 2017
      Travel Coordinator - Temporary Project

      Organizing travel services for Booking.com employees as well as externals coming to headquarter for meetings, interviews, trainings and taking part in coordinating and successfully achieving the biggest annual event of Booking.com (BAM) in Amsterdam.

    • Holiday Factory

      May 2017 - Mar 2018
      Product and Destination Director

      Responsible for monitoring the performance of holidays on the web while managing a team and coordinating with them to improve performance.Created and designed new travel products to attract more leads for the company while coordinating with reservation and Call centre directors to insure a smooth procedure for customer satisfaction.

    • FOUNTAINHEAD INTERNATIONAL B.V.

      Jun 2018 - Dec 2019
      Business Development & Project Manager

      Managed exhibition and installation projects across a diverse range of business sectors from initial pitch through to on-site delivery and post project review by negotiating with subcontractors, production suppliers, internal and external supply chain, to ensure each project is successfully resourced, budgeted and managed, and delivered according to Company processes. Successfully managed Conferences, coordinated with speakers, attendees, hotels for conference room organization & audio-visual equipment needed based on the program.Built a strong relationship with clients to develop the business through different sales strategies: attending site visits, social media, email campaigns, website. Show less

    • ZEROMETRIK

      Jan 2020 - now

      Successfully managed exhibitions and installation projects across a diverse range of business sectors from initial pitch through to on-site delivery and post project review while negotiating with subcontractors, production suppliers, internal and external supply chain, to ensure each project is successfully resourced, budgeted, managed, and delivered according to Company processes.Proudly created a business from Zero by also Developing the company’s website, creating contents and campaigns through social media and emails in order to promote the business. Show less

      • Managing Director & Business Owner

        Jan 2020 - now
      • Managing Director

        Jan 2020 - now
    • International Arabian Exhibitions

      May 2021 - Nov 2022
      Business Development & Marketing Manager

      Helped and increased sales by generating leads, targeting high potential clients participating in exhibitions. Took part in the organization of the expo until successfully achieved.Created and implemented an integrated marketing strategy for the entire exhibition including exhibitor, conference and visitor campaign. Developed the company’s website and created contents and campaigns through social media and emails in order to promote the business. Also Identified appropriate media partners and associations and negotiated barter deals to maximize event exposure. Show less

    • International Baccalaureate

      Aug 2023 - now
      Conference Logistics Associate Manager
  • Licenses & Certifications

    • Nutrition, Exercise and Sports

      Wageningen University & Research
      May 2020
    • EdX Verified Certificate for Strategic Brand Management

      EdX
      Sept 2022
      View certificate certificate
    • Managing Marketing in the Hospitality and Tourism Industry

      EdX
      May 2020
    • Budgeting and Scheduling Projects

      University of California, Irvine Division of Continuing Education
      Nov 2020
      View certificate certificate
    • EdX Verified Certificate for Buyer Behaviour and Analysis

      EdX
      Nov 2022
      View certificate certificate
    • Digital Transformation: Strategy

      EdX
      Apr 2020
    • EdX Verified Certificate for Online Marketing Strategies

      EdX
      May 2023
      View certificate certificate
    • Digital Transformation: Business Development and Marketing

      EdX
      Mar 2020
    • Managing Project Risks and Changes

      University of California, Irvine Division of Continuing Education
      Nov 2020
      View certificate certificate
    • Content Writing

      Udemy
      Mar 2021
      View certificate certificate
    • Digital Marketing

      Udemy
      Jul 2020
      View certificate certificate
    • EdX Verified Certificate for Reputation Management in a Digital World

      EdX
      Jun 2022
      View certificate certificate
    • EdX Verified Certificate for Digital Branding and Engagement

      EdX
      Jun 2022
      View certificate certificate
    • Recruiting, Hiring, and Onboarding Employees

      University of Minnesota
      Jan 2021
      View certificate certificate
    • Communication in the 21st century workplace

      University of California, Irvine Division of Continuing Education
      Oct 2020
      View certificate certificate
    • Initiating and Planning Projects

      University of California, Irvine Division of Continuing Education
      Oct 2020
      View certificate certificate
    • MICRO MASTERS - Marketing in a Digital World

      Curtin University
      May 2023