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Yasar Shaikh

Yasar Shaikh

Technical Support Engineer

Followers of Yasar Shaikh219 followers
location of Yasar ShaikhPune, Maharashtra, India

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  • Timeline

  • About me

    Senior Salesforce Business Analyst

  • Education

    • AKI's Poona College of Arts, Science & Commerce

      2015 - 2018
      BCA BCA

  • Experience

    • Mphasis

      Oct 2018 - Sept 2019
      Technical Support Engineer

    • Cognizant

      Sept 2019 - Feb 2022
      Senior Salesforce Administrator

      As a Salesforce Administrator I investigate, document and resolve Salesforce related technical issues.Daily activities include resolving technical and functional issues and sharing knowledge with team members to enhance the quality and efficiency of Salesforce.com usage.Designed, setup and maintain Salesforce standard objects, custom objects and junction objects, while also structuring users, roles, security profiles and workflow rules.Customize and troubleshoot Salesforce.com fields, page layouts, record types, validation rules, reports, and dashboardsEngaged with business partners to realize the full capabilities of Salesforce CRM to meet requirements.Worked with Salesforce automation like Workflow rules, Process Builder, Flows, Assignment rule, Approval Process etcExperience with managing case entitlements, milestones to ensure seamless support experience Show less

    • CUBE84

      Feb 2022 - now
      Senior Salesforce Business Analyst

  • Licenses & Certifications

    • Salesforce Certified Advanced Administrator (SCAA)

      Salesforce
      Nov 2019

    • Salesforce Certified Administrator (SCA)

      Salesforce
      Oct 2019

    • Trailhead Ranger

      Salesforce
      Sept 2019

    • Salesforce Certified Platform App Builder Certification

      Salesforce
      Feb 2020