
Patrick Muli
Intern

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About me
Customer Relationship Management||Contact Center Management||Data Analyst||Asset Finance||Debt Recovery ||
Education

University of nairobi
2010 - 2014Undergraduate Degree ECONOMICS & STATISTICS Second class upper divisionActivities and Societies: ycs choir, played football

Mumbuni Boys' high school
2005 - 2008KCSE High School/Secondary Diplomas and CertificatesActivities and Societies: SCHOOL CHOIR, WILDLIFE CLUB CLASS PREFECT 2008 F3-4XCHAIRMAN WILDLIFE CLUB 2008REPRESENTED SCHOOL CHOIR IN NATIONAL MUSIC FESTIVALS-2007

University of Nairobi
2010 - 2014ECONOMICS & STATISTICS Economics SECOND CLASS UPPER DIVISION HONOURSActivities and Societies: PLAYED FOOTBALL, YCS CHOIR MEMBER Bachelors degree in Economics and Statistics
Experience

National Hospital Insurance Fund - Kenya
Mar 2012 - Jun 2012Interndata entry, handling claims

National Bank of Kenya
Sept 2014 - Dec 2014INTERNI got my hands soiled with Back office activities, cheque processing,payment vouchers, recording, filing and retrieving documents among other chores.I also got a chance to work at the Customer service department where I learnt that 'the customer is always right and more important to the industry more than I am'.

BARCLAYS BANK OF KENYA
Dec 2014 - Jun 2016Collections OfficerCollecting debt from credit card holders who have defaulted.

Platinum Credit Limited
Oct 2017 - nowTele-collection.Loan portfolio management.Customer service.
Collections Officer
Jun 2016 - nowCustomer Relationship Management Supervisor
Oct 2017 - Jul 2024
Licenses & Certifications
- View certificate

Barclays Digital Driving Licence
Barclays
Volunteer Experience
ORGANIZER.
Issued by KALYAMBEU ELITE YOUTH GROUP on Apr 2015
Associated with Patrick Muli
Languages
- swSwahili
- enEnglish
- kaKamba
- kiKikuyu
- kiKimeru
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