Mathieu Hardy

Experience

• 

  Crowne Plaza® Hotels & Resorts

  Sept 2011 - Dec 2011

  Sales and Marketing trainee

  - Redaction and presentation of a google referencing report to the CEO- In charge of the supply of beverages and its dispatching in the whole Hotel- Assisted with the preparation of the inauguration day- Visit of the 5 stars hotel with customers (company and private individual)

• 

  Wallonia Foreign Trade and Investment Agency (AWEX)

  Sept 2013 - Apr 2014

  International trade consultant (explort program)

  - Intensive international trade training during 3 month- Focused on Incoterm, customs and sales and negotiations techniques- International law research and application to European and non-European countries- Mission abroad for a small & medium-sized entreprise

• 

  GICOPA (SME)

  Nov 2013 - Apr 2014

  Marketing assistant and export sales representative

  - In-depth analysis of the French market and identification of the key actors- Benchmarking and analysis of local competitors- In charge of the development of the marketing mix- Management of the International Sweet and Biscuit fair 2014 in Köln for GICOPA- Development and Implementation of the new market entry strategy- In charge of the business development abroad

• 

  Delhaize Group

  Jun 2014 - Mar 2016

  Deputy manager

  - Managed about 50 employees in each retail store- In charge of the Improvement of the customer relationship and the turnover within each managed retail store- Implement the Delhaize commercial strategy in each retail store- In charge of the customer's experience- Manage day to day operational and commercial activities- In charge of the in-store and merchandising strategy

• 

  Booking.com

  Jun 2017 - now

  Booking.com is one of the world’s largest e-commerce companies, and the number one destination to book any type of accommodation. Our mission is to empower people to experience the world. Helping us do this is a diverse community of over 17,000 employees across 198 global offices, all connected by a love of travel and a passion for creating the perfect customer experience. Booking.com is one of the world’s largest e-commerce companies, and the number one destination to book any type of accommodation. Our mission is to empower people to experience the world. Helping us do this is a diverse community of over 17,000 employees across 198 global offices, all connected by a love of travel and a passion for creating the perfect customer experience.

  • Account manager

    Oct 2017 - now

  • Account Executive

    Jun 2017 - Oct 2017