Madhira Santhosh

Experience

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  SRIMAN AGENCIES

  Sept 2005 - Dec 2007

  : Sales Executive in FMCG products

  • Getting orders from customers• Distributing the materials as per the order• Collecting the payments after the delivery • Closing the customer account by the end of the day.

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  AGIES for IDEA PROCESS

  Feb 2008 - Aug 2008

  • Handed 180 calls per day. • Monitor Call tracking for response from administrative team so that the call returns are done in a timely fashion • Activation process of MINI SMS , F@ F PACK • Toke responsibility is to answer participant quires, obtain full information is being requested by the customer• Taken responsible for the efficient dealing of complaints to completion and enabling satisfaction of customer.• Understanding the customer problem and giving the solution to the customer Show less • Handed 180 calls per day. • Monitor Call tracking for response from administrative team so that the call returns are done in a timely fashion • Activation process of MINI SMS , F@ F PACK • Toke responsibility is to answer participant quires, obtain full information is being requested by the customer• Taken responsible for the efficient dealing of complaints to completion and enabling satisfaction of customer.• Understanding the customer problem and giving the solution to the customer Show less

  • Customer Support Executive

    Feb 2008 - Aug 2008

  • Customer Support Executive

    Feb 2008 - Aug 2008
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  Necx Private Limited, Secunderabad (Sales & Service Franchisee for Wipro Limited)

  Sept 2008 - Jun 2011

  Regional Project Coordinator

  • Coordinated installations of hardware for Project Orders across Andhra Pradesh and to meet Customer Required Date of Installation.• Handled multiple projects and project locations with competing deadlines for Andhra Pradesh region.• Review of site surveys for Site Readiness prior to the delivery of our equipment at the customer end.• Mapped the invoices to correct Franchisee as per location wise as per the customer’s purchase order conditions.• Attended Customer interlock meetings to close all issues related to installations• Coordinated with teams such as Billing, OPS, Technical Group, Logistics partners etc., and ensured the issues (Factory to close the Short Shipment, Wrong Shipment and Excess shipments, installation failures, and various logistics) to its closure. • Updated installation status and weekly status (Closed issues, Pending invoices etc) report to Head Office Team.• Resolved challenging issues with customer service, loss situations, on-time shipment and other key areas of performance. Show less

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  Manchukonda prakasham industries India pvt. ltd

  Jul 2011 - Apr 2013

  SR. Sales Manger

  It’s a PSCC Poles Manufacturing Company Located in Sholapur (Maharashtra):-1. Getting Enquires from Customers & entering in ERP.2. Preparation of Quotation in ERP System & sending it to customer with Total Price per Pole (i.e. Basic + Excise Duty + Freight + & Vat) & Terms & Conditions.3. Receiving Purchase Order from Customer & Checking the Purchase Order terms & conditions. If P.O is not as per Our Terms will write an Amendment for it & take the Amendment from Party.4. Taking Manufacturing Clearance from Party for the Desire Quantity required for him for that particular Period & Raising Inspection Offer as per Customer requirement.5. Coordinating with consent Authority for Testing of Poles.6. Preparation Performa Invoice in ERP for Tested Quantity along with Interest Calculation to enable the Customer for Opening “Letter of Credit” for the Quantity Tested.7. Getting Customer Dispatch Instructions along with Locations.8. Receiving “Letter of Credit” from the Customer & Checking the L.CAs the Value is Sufficient to Dispatch the material.9. Dispatching the Material to Customer Sites & following up for Documents required for Billing.10. Checking Excise Invoice, DC & LR Copies.11. Follow up with supervisors for Invoices after getting acknowledged by clients. 12. Coordinating with Customers for earlier Acceptance of Bills to negotiate with Bank. 13. Doing all MIS Works & providing Reports to Management on Day to Day basis.14. Preparing of Monthly Meeting Reports by showing the upward & downward of SALES month wise. Show less

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  Seven Hills

  May 2013 - Jan 2023

  Regional Marketing Manager

  Key Responsibility:Independently handling the entire Uganda as a profit center head and overseeing theActivities of marketing, accounts sales planning & control, Distribution Training of sales team.Developing & appointing new business partner & motivating them for greater market Penetration and reach.Interacting with dealers & distributors regarding products promotion in the market.Evolving market segmentation and penetration strategies to enhance market reach and business Providing direction to execute promotions and ensuring exceptional visibility and sales,Ensuring market development efforts in sync with regional characteristics.Significant High lights:Brought down the sundry debtors of customers from 90 to 30 days by constant payment Follow up & giving incentives for prompt payments.Appointed new distributors.Successfully achieved 100% of the assigned targets throughout. Show less

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  Aqua Fresh

  Jan 2023 - Aug 2023

  Account Manager
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  Kaya Blenders & Distillers Limited

  Jun 2023 - Sept 2023

  Country Sales Manager