Dea Nugroho

Experience

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  PT. Duta Sarana Perkasa (DUSASPUN)

  Sept 2013 - Feb 2015

  Sales Marketing Support

  Doing project visit to offers any product, maintain relation with customer, monitoring sales administration.

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  YKK ZIPCO INDONESIA, PT

  Feb 2016 - Nov 2016

  Customer Service Staff

  Daily correspondency with overseas customer for handling any matter, such as order, complain, inquiry, directing information to related department.

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  PT. POSCO-IJPC

  Mar 2017 - Oct 2018

  Sales and Marketing Administrator

  POSCO IJPC playing a significant role in the manufacturing industries in Indonesia. Provides a value added steel cutting service through slitter and shearing machine. Our holding company, POSCO, is South Korea biggest steelmaker.Key Responsibilities• Manage business plan and development through sales target achievement• Responsible of handle Automotive steel end user ( Body of Car )• Do the marketing activities (start from making sales order to scheduling delivery of material )• Manage stock level of raw material, work-in-process, finished good, and buffer stock• Making sales quotation for spot business customer• Assist planner team in terms of reducing cost of scrap from slitting steel process• Assist finance departement for customer credit control and follow up to improve account profitability• Work collaboratively with Purchasing, Finance, Production, and Delivery team Show less

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  SGS

  Oct 2018 - Dec 2020

  Responsible for follow up collection :• Scheduling client to follow up by Phone, Email, Statement or Demand Letter• Meeting with client• Client Contact Database Update in order to contact themStatus collection and allocation of payment :• Update collection status in system (Oracle Boss)• Payment Allocation Identification• Submit and resolved allocation of received payment• Submit write off uncollected amountManage stop credit :• Latest update and communication from watch out client remarks in a form, submit the form to SPV• Operational alignment for the status of payment with related sector regarding Certificate/Report issuance Show less Responsible for administration and operational job in day to day basis. With key responsibilities for administration but are not limited to:• Updating all administration related job with the data from headquarter.• Maintain job filing.• Maintain hard copy documents and electronic filing system.• Performing general clerical duties.• Supporting in financial reporting activities, e.g preparing monthly financial report, reporting on bad debt (outstanding), calculating monthly expected budget and revenue.• Assisting in cash advance process and registering documents in system.• Preparing necessary documents or report to the manager.• Other duties as assigned.responsibilities for operation but are not limited to:• Response to queries from the clients .• Liaising with client in Indonesia and from foreign countries to assist them in custom clearance for the mandated countries• Assisting client in processing certificate for the mandated countries• Liaising between customer and operational team to ensure smooth operations delivery.• Building and maintaining strong customer relationship through meetings and communications.• Scheduling necessary inspection and reviewing the inspection report documents.• Coordinating operational tasks to ensure that operations deliver with allotted budget and timelines.• Planning and scheduling projects with the appropriate parties. Identifying problems in operations process and providing resolution to resolve them in quickly and timely manner. Show less

  • Credit Management Specialist

    Aug 2019 - Dec 2020

  • Operation Staff

    Oct 2018 - Aug 2019
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  SUMIDEN SERASI WIRE PRODUCTS, PT

  Jan 2021 - Apr 2022

  Import Export Specialist

  Responsible for Business Administration for Export Wire Goods Receiving and Check PO, making Sales Order based on PO, Making Invoice, Preparing SalesContract, Sending Invoice along with another shipment document to overseas customer Coordination with PPIC for container & loading, document (Packing List & Mill Sheet) Invoice issued to be inform to accounting regarding tax matter, all of expense by Export (DHL,Forwarder, Insurance) Making Pemberitahuan Ekspor Barang (PEB) based on Proforma Invoice / Invoice, thensending it to Trucking / Forwarder Coordination with forwarder regarding vessel schedule, Bill of Lading Checking details of Bill of Lading then confirm, follow up departure of vessel Making Certificate of Origin by Kemendag web portal Responsible for all of documentation / archive of export, filling and distributing Record and forward all of business expenses like insurance, courier, another expense Show less

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  Dormakaba

  Apr 2022 - now

  Sales Support Executive

  Sales Support Executive & GA. Responsible for Sales Support activity to provide assistance to salesperson, daily working using SAP for the processing of order, quotation, delivery. Depending on problem solving and negotiation skill.Another details are :o Create Sales Order based on PO, create Invoice, Preparing Quotation, create Delivery Noteo Support sales to fulfil all inquiry by customer such as Offering Price, Official Letter, any needs by customero Maintain and managing all data sales on Excel, then do reporting sales, quotation and delivery record monthly to manager.o Filing, compile all sales related document ( PO, SO, Quotation, Customer Creation)o Daily correspondent with customer and vendor by email, phoneo Create and record new customer creation, customer contract and agreement.o Maintain job filing, hard copy documents and electronic filing system. Show less