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Chatchanok Namahoot

Chatchanok Namahoot

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location of Chatchanok NamahootBangkok City, Thailand

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  • Timeline

  • About me

    Quality and Support Analyst at Accenture | Srinakharinwirot University

  • Education

    • Benchama Maharat School

      2016 - 2018
      High School Diploma Art-Japanese

      Activities and Societies: Student Council, Vice President of school's Master of Ceremonies club, Member of Arts club

    • 神田外語大学

      2021 - 2022
      Exchange student Japanese Language and Culture Program 4.0

      - Studied with Japanese and international students in Japanese.- Got a chance to learn about Japanese business writing and Japanese society.- Participated in weekly program which had to communicated and exchanged knowledge about Thai and Japanese culture with Japanese friends.

    • Srinakharinwirot University

      2018 - 2022
      Bachelor of Arts - BA Japanese Studies 3.51

  • Experience

    • Accenture

      Sept 2022 - now

      - Moderating and analyzing content on client's platform that are reported by user or flagged by the system.- Become and remain knowledgeable about the Client's products and policies to maintain review's quality.- Recognize trends and patterns, and escalate issues that may affect delivery of work in a timely manner.- Provide suggestions to improve the process and workflows

      • Quality and Support Analyst

        Jun 2024 - now

      • Trust and Safety Associate

        Sept 2022 - Jun 2024

  • Licenses & Certifications