🔷 Andrew McGrath

Experience

• 

  MailerLite

  Jan 2018 - Dec 2018

  Customer Support Manager

  Handled account and technical inquiries efficiently with developers. Vetted new accounts for legitimacy to curb spam and impersonation. Gained insights on email deliverability and excelled at quick, warm, and human-centered support.At MailerLite, collaborated remotely with a 33-member team on top-notch email marketing software, maintaining a strong company culture.Penned a MailerLite blog article, sent to 100k customers globally. See the article and its positive feedback via Intercom below. Show less

• 

  Minter.io

  Feb 2019 - Nov 2021

  Head of Customer & Technical Support

  Lead of Customer & Technical Support at Minter.io. I address customer issues, collaborate with developers on feedback, run demos, and produce video content. Oversee and optimize outbound messaging, and regularly update the Minter.io help section on Intercom.

• 

  Andrew McGrath

  Sept 2019 - Apr 2024

  Webflow Website Designer/Developer

  www.andrewmcgrath.co.ukSpatial portfolio at: https://shorturl.at/ewAW2• Branding• Website design• Webflow development

• 

  Karpi Studio - Webflow Partner

  Apr 2022 - Apr 2023

  Art Director

  • 6x Design Award Winner 🏆• Webflow Partner of the Year 2022 Finalist 🎉• Spearheaded profit-generating Webflow websites for sustainable businesses• Drove strategic art direction and upheld high visual standards across all projects• Inspired clients with fresh, inventive visual work• Led visual elements of new business pitches and studio rebranding initiatives• Played a crucial role in team growth: sourcing, interviewing, hiring, and mentoring• Ensured holistic brand success through cross-functional collaboration Show less

• 

  HeyHiHello

  Jun 2023 - Jan 2024

  Senior Designer

  www.heyhihello.com• Client ownership + leading presentation calls• Design system ownership, roll out and management• Brand and product research, concepting, mood boarding• Asset creation for multiple channels - Website, social, brand assets• Replo + Webflow development for client landing pages

• 

  Harlequin-Blooq

  Jan 2024 - Apr 2024

  Creative Lead

  (Redundancy April 2024)• Concept creation, digital ideation and storyboarding for large global brands• Spearheading AI implementation within the business in multiple formats• VR 3D world creation in Twin motion / Unreal Engine / Quixel Megascans• UX/UI design within existing design systems for internal applications using Figma• Presenting with major international clients through strategic decks

• 

  Prismal.io

  Apr 2024 - now

  Founder

  Unlimited design and Webflow development, including AI image generation, with a 48 hour turn around time, one simple monthly fee. No contracts. No headache. Pause or cancel anytime!Stack your requests → Get your requests done! 🔥Interested in working with us?Pick a plan here → https://www.prismal.io/Say hi at: hello@prismal.io