Ropesh Radhakrishna

Experience

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  State Street Syntel Services Pvt Ltd

  Nov 2008 - Sept 2010

  Associate - KPO

  - Performed Investment Manager (Cash) & Asset Management (Custodian) Reconciliation of Fixed Income & Equity Securities for Single / Multi Currency Portfolios- Verified and Validated entries against Bloomberg station to identify the trade breaks- Generated Daily and Weekly progress reports showcasing the Asset Management Company's performance- Identified and corrected the statement of Investment Manager to match as per Bank statement i.e. Asset Management- Handled Exception reporting and notified corresponding parties at an hourly basis- Maintained SOP, Process Maps & Documents along with Macro inventories with periodic updates. Show less

• 

  Searce Logistics Analytics

  Oct 2010 - now

  Business Process Manager

  - Leveraged Customers to manage their in-house logistics through volume, Cost & spend reporting/analytics- Reduced 95% of Penalties & Fines with the help of Process Automation, resulted in more than $500K savings over a span of 6 years- Guided team in day to day Sales and Track & Trace reporting activities- Created and presented process performance metrics, achievements and action plans through MBR and QBRs- Liaising with vendors and 3rd party logistics to optimize delivery schedules Performed end to end process analysis, designed, mapped and transformed to manage the seamless transition of processes from an ‘as is process' to the ‘to be process'- Implemented and ensured a seamless transition from pre- to post-sales- Monitored post-sales customer lifecycle activities including training, professional services, technical support, renewals, expansion, and advocacy- Implemented and ensured a seamless transition from pre- to post-sales- Facilitated successful project definition, planning, budgeting, scheduling, resourcing in leading project teams Estimated project timeliness, level of effort and cost required- Documented Client requirements, facilitated and organized daily/weekly client status calls Show less