Sudesh Bhong

Experience

• 

  Wipro Limited

  Mar 2016 - Jun 2017

  Network Engineer

  • Maintain and support client’s LAN and WAN environment.• Installation and configuration of VSAT (Very small aperture terminal).• Resolving network related issues.• Working on: CISCO Routers – 2900 series and CISCO Switches – 2960 Series.• Switching: VLAN, STP, and VTP.• LAN/WAN: IP Routing, Multi-Layer Switching, TCP/IP.• Troubleshooting of CISCO’s access point device, video phone, VoIP phone and video conferencing system (Polycom system).• Maintaining monthly reports for business critical lines for stability, performance and improvements. Show less

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  Trimax IT Infrastructure & Services Ltd

  Jul 2017 - May 2021

  Network Engineer

  Monitoring of live network infrastructure (Backbones of 10 Gbps) related alarms on various tools (Like CA Spectrum) to identify and determine any issue.Raise the trouble ticket in portal (NIC service desk) and take action proactively, promptly by escalating to the ISP’s team. Taking initiative, ownership of activities to achieve the assigned task.Liaising with partner provider for updates and inform client. Resolve the issue by timely follow-up for the closure of ticket within binded SLA.Investigate various client issues of circuit hard down / packet loss / intermittent connection / jitters / IP networks related issues and take them towards resolution.Resolving ticket related to network security like Botnet attack, DDOS attack, high UDP based IP fragmentation and Chargen amplification, TCP SYN based misuse traffic, website issue, high Bandwidth utilization, speed issue, router hardening.Maintaining monthly reports for business critical lines for stability, performance and improvements.Performing IOS and configuration backup on network devices.Verify network status and switch operation using basic utilities such as ping, telnet, console and SSH (Using Putty Software).Configuring and verifying various routing protocols like EIGRP, OSPF, BGP on CISCO ASR 9K, CISCO ME3800 L-3 switch, GSR 12K, ASR 1K & Juniper MX80, MX104, M10i routers.Configuring port security on switches.Configuring and verifying VLAN / trunking on Cisco switches.Administration and troubleshooting of CISCO’s access point device, video phone, VoIP phone and video conferencing system (Polycom system).Making sure that all the work procedure is followed according to the ISMS – ISO standard (27000:2018). Show less

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  Infosys

  May 2021 - now

  Technology Analyst