Chan Pham

Experience

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  Jonathan Charles Fine Furniture

  Apr 2004 - Apr 2007

  Designer-Technical Specialist
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  Ashley Furniture

  Apr 2007 - Nov 2013

  Engineering/QA Manager

  - Manage department’s documents as new products, new standards and problems in production. Manage jobs and manpower in Engineer/QA departments.- Arrange and control Engineer/QA’ jobs in Departments by seeing again the schedule, check list jobs of engineers/QCs in morning; seeing again and evaluate the jobs were done and not yet done on day. - Review and approve Preproduction sample.- Responsibility about technical and structure of all products also quality in manufacturing area by making the structure for product base on furniture knowledge.- Solve problems about technical and structure by making ECO, ECR....- Manage R&D and Technical Drawings: make technical drawing with detail structure. Make 3D drawing for structure which can’t recognize in 2D drawing.- Research and develop new methods and techniques for production.- Training for new vendors about standards of products.- Train and follow up new projects.- Deal with vendors to have best quotation.- Support to vendor about technical/product problems.- Provide to Engineers/QCs about standards and technical/ product problems to help shipment on time.- Receipt complaints from CS department weekly then have meeting to show QC teams the problems.- Give out solution for each of complaints by brainstorming. - Follow up all complaints posted on Ashley Quality Internal Website (QIS-Quality Improvement System) with solutions.- Follow up the QC’s investigations step by step on QIS.- Approve to close the complaint if the investigations and result is ok.- Random check quality in production if the problem is still there or not or the other problem.- Sourching for new suppliers. - Discuss with suppliers about quotations.- Follow up quotation updated. Show less

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  VietNamHouseWare

  Nov 2013 - Feb 2017

  Costing/R&D and Technical Manager

  See my profile.

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  Magnussen Home Furnishings

  Mar 2017 - May 2023

  Product Research Development Manager
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  The Living Company

  Jun 2023 - now

  Area Manager