Talk to sales Try for Free
James Cookson

James Cookson

location of James CooksonGreater Swansea Area

Connect with James Cookson to Send Message

Connect

Connect with James Cookson to Send Message

Connect

  • Timeline

  • About me

    2nd Line IT Support Technician

  • Education

    • University of Wales Trinity Saint David

      2013 - 2016
      Bachelor of Science (BSc) Computer Games Development 2:2

    • Gower College Swansea

      2011 - 2013
      BTEC Level 3 IT Distinction *, Distinction *, Distinction *

      Activities and Societies: Money for Life Challenge Completed course with highest achievable grade along with a Welsh Baccalaureate. Entered Money for Life challenge in 2012 as a participant and won People's Prize for Wales. Invited back in 2013 as one of the judges for the England contestants, see awards for more details.

    • Olchfa Comprehensive School

      2006 - 2011

      GCSE - IT - A, English Language - B, English Literature - B, Mathematics - B, Spanish - B, Core Science - B, Additional Science - B, Spanish - B, Welsh - CBTEC Level 2 Public Services - Distinction

  • Experience

    • B&Q

      Feb 2017 - Nov 2020

      I currently work in the showrooms section of B&Q, my roles here involve assisting customers with any help they need regarding kitchens, bathrooms and bedrooms. This not only includes items in store but also extends to large orders online. Another part of my role is managing current projects which requires me to contact customers via phone or email to keep an active communication open. This can sometimes extend to complaints or issues which require me to resolve them in a quick and efficient manner. Show less

      • Sales Advisor

        Jul 2018 - Nov 2020

      • Customer Assistant

        Feb 2017 - Jul 2018

    • A-Plan Insurance

      Nov 2022 - Mar 2024
      IT Support Technician

    • Howden

      Mar 2024 - now
      2nd Line IT Support Technician

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to James Cookson
      Duke of Edinburgh's Award - Gold Duke of Edinburgh's Award Feb 2014 Completed Duke of Edinburgh's Award scheme during my time in Sea Cadets.
    • Awarded to James Cookson
      Money for Life Challenge 2012 - People's Prize Winner Wales Lloyds Banking Group Apr 2012 Originally created a game with a few friends from college with the idea of introducing money saving skills to children in a way they would find enjoyable. We entered the Money for Life challenge in 2012 and won the People's Prize for Wales. This meant we had the most votes from people attending the event. We then attended the national event in London and came runner up, but I was invited back for the 2013 event as a judge for the England… Show more Originally created a game with a few friends from college with the idea of introducing money saving skills to children in a way they would find enjoyable. We entered the Money for Life challenge in 2012 and won the People's Prize for Wales. This meant we had the most votes from people attending the event. We then attended the national event in London and came runner up, but I was invited back for the 2013 event as a judge for the England competition.https://colegaucymru.wordpress.com/2012/10/18/moneyforlife/https://www.ntfw.org/bridgend-team-wins-money-for-life-challenge-wales-final/ Show less