Faith Olowu

Experience

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  Cradle to crayon school

  Jun 2020 - Jan 2021

  Volunteer teaching
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  Berly Spring Limited

  Oct 2023 - Dec 2023

  Customer Service Representative

  - Resolved customer inquiries and issues via phone, email, and chat- Provided product information, troubleshooting, and technical support.- Managed customer complaints and feedback, ensuring timely and satisfactory resolutions.- Collaborated with internal teams to resolve complex customer issues.- Consistently met or exceeded customer service performance metrics and goals.

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  Greenzone Academy

  Dec 2023 - May 2024

  Administrative Assistant

  • Maintained accurate and up-to-date student records, attendance logs, and other essential documents to ensure compliance with educational standards and regulations.• Served as a central point of contact between teachers, parents, and school administrators, relaying important information and facilitating effective communication channels.• Ensured smooth execution and adherence to schedules.

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  Lagos Food Bank

  May 2024 - Mar 2025

  Volunteer
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  Oracle Business Limited

  Aug 2024 - now

  Account Assistant (NYSC)

  Accurately enter financial data into accounting software.Prepare and send invoices to clients, and follow up on payments.Record and track business expenses, ensuring compliance with company policies.Reconcile company accounts, identifying and resolving discrepancies.Provide excellent customer service, responding to client inquiries and resolving issues.Maintain accurate and up-to-date financial records, including ledgers and journals.Successes:Ensure accuracy and precision in financial data entry and record-keeping.Prioritize tasks, manage multiple projects, and meet deadlines.Effectively communicate with colleagues, clients, and management.Identify and resolve financial discrepancies, and provide insights for process improvements.Manage time efficiently, meeting deadlines and delivering results.Stay up-to-date with changing accounting regulations, software, and company policies.Collaborate with colleagues to achieve common goals and objectives.Pursue ongoing education and training to enhance skills and knowledge. Show less