Matilda Aryitey

Experience

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  Isidingo Dread Salon

  Jan 2005 - Jan 2014

  Manageress

  During my high school vacations, I had the opportunity to gain experience in the client service industry. I worked as a salon manageress, which entailed welcoming and attending to clients questions and queries, ensuring that the salon was clean at all times, ensuring that there were enough supplies at any given time, that the staff were happy and were working in a safe and hygienic environment, recording sales and balancing the books against money being banked, and lastly calculating the staff's commission.Although I was very young when I filled this role, the lessons learnt were invaluable, and are relevant across industries Show less

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  Graca Machel Hall Sub

  Jan 2012 - Dec 2012

  Sub-warden
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  Student Support Systems

  Jul 2012 - Oct 2012

  Student Assistant

  3 months

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  University of Cape Town

  Jun 2013 - Jun 2013

  Mentor

  100 UP Camp Mentor 5 days

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  University of Cape Town

  Jan 2014 - Nov 2014

  Information systems tutor

  Tutored introduction to C# programming , as well as Scratch, Microsoft Excel

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  University of Cape Town

  Feb 2015 - Dec 2016

  Research and Teaching Assistant
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  Groote Schuur Hospital Trust

  Aug 2015 - Dec 2016

  Business Process Analyst

  • Process Optimization: Remodeled processes to improve patient flow and reduce wait times.• Performance Measurement: Defined KPIs to measure and improve patient experience.• Change Management: Recommended technology adoption strategies and effective communication plans.

• 

  Standard Bank South Africa

  Feb 2017 - now

  While working as Provisional Data Manager, I act as a subject matter expert on all data and information matters for the largest economic province in South Africa. I also ensure visibility of Information Management with provincial leadership and secure executive sponsorship of data-related initiatives. Lastly, I am responsible to mature the information management discipline within the province with the support of the Information Management Business Unit, Heads of Data Domains, CIA, and Measurement teams.Achievements include :• Revenue Growth: Drove a 5 % increase in provincial revenue by implementing data-driven initiatives to boost product migration, new customer acquisition, cross-selling, and reduce account dormancy.•Data Quality and Security: Reduced sensitive data leakage by 22% and improved data quality by 5% through enhanced data governance and management practices.•Strategic Data Leadership: Developed and implemented data strategies to drive revenue, profit, and client retention.•Business Insights: Provided monthly portfolio insights to regional heads to facilitate informed decision-making and business growth.•Team Leadership: Mentored and developed a high-performing team of data & behavioral economist professionals. Show less As part of the Investment Banking Technology team, I enabled business stakeholders to make informed strategic decisions in order to capture more market share and slash costs where possible. This was done by providing them with a holistic view of their business’ performance; with the ability of drilling down to gain a granular view at sector, product and client level. Agile principles guided my ways of work, and I use tools and languages such as Salesforce Tableau, PowerBI, SQL, Power Apps, Power Automate.Achievements• Strategic Enablement: Collaborated with executives to deliver tactical and strategic reporting and analysis.• Business Insights: Supported senior leadership with data-driven insights to optimize business performance.• Process Improvement: Streamlined cross-sell revenue recognition to enhance efficiency.• Project management: led agile scrum teams to deliver projects on time and within budget. Show less While working as part of the Global Market Analytics team, I empowered our business stakeholders to make informed strategic decisions to capture more market share. This was done by facilitating a business reporting change, while providing them with a holistic view of their business’ performance. I successfully introduced a data visualization tool, provided training, and encouraged self-service use, while discouraging the traditional use of spreadsheets for reporting. I worked as part of an Agile team, and used tools such as SQL, Power BI, Qlikview, Anaconda - Python , SSIS, SSRS, Cognos, IBM InfoSphere.Achievements :• Led Digital Transformation: Spearheaded the migration of operational reporting to self-service platforms, significantly enhancing efficiency and reducing costs.• Strategic Foresight: Proactively identified evolving business needs and adapted reporting frameworks to ensure alignment with future goals.• Data-Driven Consulting: Provided expert consulting and advisory services on business analytics to optimize business operations.• Customer-Centric Approach: Improved customer retention by delivering a unified view of customer interactions, enabling data-driven decision-making.• Strong Business Partnerships: Collaborated closely with business leaders to comprehend strategic objectives and translate them into actionable data-driven solutions.• Actionable insights: delivered impactful data insights to inform business decisions and drive sustainable growth. Show less Experience gained within CIB technology:1. Transactional Products and Services • Process Improvement: Redesigned and streamlined work request processes.• Agile Methodology: Utilized Agile Scrum methodology to manage projects and deliver results.• Employee Insights: Gathered and analyzed employee feedback to improve workplace satisfaction.2 Risk Data and Analytics:• Data Analysis: Conducted statistical analysis to ensure accurate risk calculations.• Data Engineering: Developed ETL procedures to automate data processing.• Requirement Gathering: Captured and analyzed business requirements to inform system development.3. Digitization and Client on-boarding:• Process Optimization: Significantly reduced client onboarding time from 1 month to 30 minutes.• Requirement Gathering: Captured and analyzed client pain points to inform system enhancements.4. CIB Africa Regions Technology:• Digital Transformation: Led the deployment of a CIMS across 6 African countries, increasing system adoption and streamlining workflows.• Problem Solving: Identified and resolved customer production issues, improving system efficiency.• Project Management: Managed a team of developers and analysts to deliver projects on time and within budget. Show less

  • Gauteng Provincial Data Manager

    May 2023 - now

  • Corporate Investment Banking Business and Data Analyst

    Feb 2021 - May 2023

  • Global Markets Business and Data Analyst

    Dec 2018 - Jan 2021

  • CIB IT Business Analyst Rotations

    Feb 2017 - Nov 2018