Jerrell Randolph

Experience

• 

  PointTrade Services, Inc.

  Oct 2010 - Dec 2012

  Customs Entry Clerk

  • Increased compliance audit success rate by 20% through improved documentation procedures

• 

  XPO Logistics, Inc.

  Dec 2012 - Oct 2016

  • Engineered routing strategies reducing empty miles by 18%• Built carrier network of 50+ partners with 95% compliance• Launched TMS integration improving tracking accuracy by 20%• Increased team productivity by 32% through strategic coaching• Delivered 28% improvement in customer satisfaction scores

  • Operations Manager

    May 2014 - Oct 2016

  • Operations Supervisor

    Dec 2012 - May 2014
• 

  The Port of Virginia

  Oct 2016 - Jan 2022

  Operations Manager

  • Executed five-year strategic plan achieving 18% reduction in transport costs• Improved operational efficiency driving 25% productivity gains• Reduced container dwell time by 15% through process optimization• Managed $50M transportation budget delivering 15% annual savings• Developed carrier partnerships achieving 12% cost reduction• Implemented maintenance programs reducing equipment downtime by 20%

• 

  Target

  Mar 2022 - now

  Last Mile Transportation and Logistics Yard Manager

  • Orchestrated new division launch driving 15% improvement in carrier performance• Transformed delivery network achieving 98% on-time rate• Developed comprehensive carrier scorecard system for data-driven decisions• Launched multiple facility startups with seamless integration protocols• Streamlined operational costs while maintaining service excellence• Coached 5 team members through personalized growth plans, driving 3 promotions and 90% retention rate• Built high-performance culture with feedback sessions, increasing employee engagement by 28%• Eliminated departmental silos through collaboration, reducing redundant work by 35% Show less