Jasmint Tan

Experience

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  Shangri-la Singapore, Horizon Club Executive Lounge

  Sept 2014 - Mar 2015

  Club Concierge

  It was joyful engaging with the guests, hearing their stories and serving their needs. As a trained concierge, I have to meet international VIP guests’ requests while providing a tailored experience. I assist on an average of Forty day to day reservations, check-ins and billings. Working by shifts, I also provide support in Food & Beverage service as a waitress and hostess. Extras:Awarded the Silver Star Award in 2015 for exemplary service

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  INQ Event Productions Pte Ltd

  Oct 2016 - Feb 2017

  Event Coordinator

  There's a sense of achievement when the event planned is a success. Managing event operations, logistics, administration and manpower. My team and I had to handle and troubleshoot any arising issues and emerging problems proactively. Some of the major clients we worked with involved Ministry of Manpower, Harvey Norman and L’Oreal.

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  Great Eastern Financial Advisers Private Limited

  Jun 2017 - Oct 2019

  Insurance Consultant

  Being a financial consultant is an insightful job. I had to understand my client's needs to determine the most optimal financial solution for them that could range from personal needs to legacy planning, general and business insurance. As a self-employed, marketing oneself as a brand is important. So I designed collateral and related resources to capture the interest of both potential and existing clients. I also supported my team in public events and internal team bonding activities.

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  OPSOLUTIONS

  Jan 2020 - Jan 2021

  Marketing Executive

  ⦁ Create marketing system, templates, collaterals, and brainstorm marketing strategies⦁ Implement search engine optimization and manage website performance, increasing traffic by 300%.⦁ Create content (e.g Social Media posts, eNewsletters) to generate engagement, up by 7%.⦁ Utilize and analyze patterns using Google Analytics and other Google Data Tools e.g GoogleAds⦁ Conducted market research and participant in client meetings to uncover user needs for our products & Services.⦁ Wireframed websites with content strategy and information architecture in place to communicate with in-house designers and developers for the development⦁ Plan, budget and execute marketing campaigns through social media and other advertising platforms Show less

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  General Assembly

  Feb 2021 - May 2021

  UX Designer

  ⦁ Executed user research, competitive analysis, information architecture, wireframing, content strategy, prototype, and usability testing across 4 different projects.⦁ Collaborated in both teams and independent work to design 3 app/website end to end every 2 weeks sprint.⦁ Communicated with a client on a 3 weeks pro-bono project creating a personalized ordering app with a team of 4⦁ Balance business goals with users' needs, including accessibility, to design feasible solutions

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  Tripadvisor

  Jun 2021 - Apr 2022

  Product Designer

  ⦁ Combined marketing and UX principles to design solutions optimizing user flow, estimated to increase revenue by 10%.⦁ Embarked on projects ranging from simple iterations to rethinking and designing of a whole new product.⦁ Developed service blueprint and conducted stakeholder workshops to co-design, gather feedback, and build alignment.⦁ Created UI elements and high-fidelity wireframes in accordance with the company’s design system.

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  Grab

  Jul 2022 - now

  Design Specialist