Nick Polanchik

Experience

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  Cubist Pharmaceuticals

  Jan 2014 - Jun 2014

  Safety Pharmacology/Toxicology Co-op

  •Implemented a mitochondrial toxicity assay to be used company wide•Performed cell culture techniques, such as cell passaging and mycoplasma infection testing, on seven different cell lines •Ran cytotoxicity assays on Cubist compounds and sent data to colleagues in different departments

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  Boston Medical Center (BMC)

  Jan 2015 - Jun 2015

  Program Assistant/Research Assistant

  • Engaged and played with children with Failure to Thrive while shadowing and assisting social workers, dieticians, and medical doctors in the Grow Clinic• Conducted research interviews with caregivers of children under the age of four for the research study Children’s HealthWatch in the Pediatric Emergency Department• Created reports that were sent to local government officials to improve children’s healthcare from quantitative data from Children’s HealthWatch and qualitative data from the Grow Clinic Show less

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  University College Dublin

  Jun 2016 - Dec 2016

  International Student Advisor

  • Maintained the health and safety of 133 first year students spending their first semester of college abroad while programming around student and cultural interests and engagement with Irish culture• Advised the student community council, created student and staff recognition projects, and planned monthly staff bonding events for nine staff members• Co-instructed INSH 1990 - Global Experience with course content focusing on global citizenship, social consciousness, diversity and inclusion, and re-integration to college life in the United States Show less

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  Bowling Green State University

  Jul 2017 - May 2019

  • Assisted in the planning and implementation of the Ohio Consortium for Men and Masculinities in Higher Education Fall 2018 Drive-In Conference for 89 attendees from seven institutions• Created, organized, and disseminated assessment data into a report for the Ohio Consortium for Men and Masculinities in Higher Education Fall 2018 Drive-In Conference• Planned mentorship workshops and programs for men-identified undergraduate and graduate students• Facilitated Rape Culture presentations to students in classroom settings ranging from 20-100 students• Co-facilitated presentations and engaged in dialogue around masculinity to first year students in BGSU1910 – Dudes, Bros, and Heroes Show less • Directly supervised ten Resident Advisors and one Student Desk Manager; indirectly supervised an additional twelve Resident Advisors• Co-managed the daily operations of a 650+ bed first year residence hall, including crises management, facility operations, programming, and overseeing the budget with the assistance of the full-time residence hall director• Served in the professional staff member on-call rotation for approximately 3,000 students• Co-advised nine executive board members of Hall Council• Adjudicated student conduct and develop creative sanctions to help students understand the impact of their actions while helping to prevent the behavior from reoccurring• Met with students of concern, with crises ranging from homesickness to suicide ideation, in an effortto direct them to appropriate campus resources• Created informational presentations for four types of student staff positions and three graduate staffpositions as part of the recruitment and selection committee• Served on the housing appeals committee to determine outcome of a student’s appeal to cancel theirhousing contract for personal or financial reasons• Served on a residence hall director search committee• Served on the training committee and created learning outcomes surrounding administrative processesand the Falcon Success and Retention Curriculum for 200+ student staff• Served on the major events committee to implement large scale department initiatives such ashomecoming events and end of the year reception for 200+ student staff Show less

  • Men's Engagement Practicum Student

    Aug 2018 - May 2019

  • Graduate Hall Director

    Jul 2017 - May 2019
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  Thomas Jefferson University

  May 2018 - Jul 2018

  New Student Associate

  • Directly supervised ten Orientation Leaders; indirectly supervised an additional ten Orientation Leaders• Created and facilitated a week-long training for 20 Orientation Leaders• Increased social media following on Instagram by 60% and Facebook by 42% through the creation ofsocial media challenges, giveaways, and campaigns• Created and executed excursions throughout the city of Philadelphia for those who arrived toorientation one night early as part of the Exploring Philadelphia program• Created, organized, and disseminated assessments to new students and their guests who attended NewStudent Orientation, Transfer Student Orientation, and Exploring Philadelphia• Engaged in strategic planning meetings with the Office of Student Engagement to brainstorm studentinvolvement and collaboration between the Jefferson East Falls and Jefferson Center City campuses after the merger of Philadelphia University and Thomas Jefferson University Show less

• 

  Northeastern University

  May 2019 - Apr 2022

  Assistant Director, Student Orientation

  • Managed and oversaw the logistics and implementation of orientation programs to 3,500 students and roughly 10,000 guests for first-year, transfer, veteran, and global pathway students• Designed and facilitated developmental programs and month-long training curricula for in-person and virtual formats focusing on leadership, identity and inclusion, communication, and critical thinking• Directly recruited, trained, and supervised 2-3 graduate students and 25 undergraduate students, annually• Created new Orientation Leader recruitment strategy leading to a 31% increase in applications• Developed the OLumni Network and created all professional development and social programming via LinkedIn and in-person networking opportunities• Created and directed the My Husky Life podcast series to disseminate transition information to students and families, yielding over 3,600 plays in over 45 countries• Created and managed the 45 member Healthy Husky Leader team which provided 4,500+ handsanitizers and 6,000+ face masks to the campus community in light of COVID-19• Managed the Student Affairs Scholarships process, awarding over $22,000 to students in financial need• Collaborated and built relationships with both internal and external partners Show less

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  Workable

  Apr 2022 - now

  -Manage a team of nine Implementation Managers across the U.S., U.K., and Greece-Manage a caseload of 20+ enterprise-level accounts simultaneously, utilizing strong project management skills to ensure seamless execution and client satisfaction-Scope custom solutions via API or integrations for customers by analyzing technical requirements andcollaborate with engineers to develop solutions-Liaise with SVP of Sales to develop sales enablement programs and establish procedures for a seamlesshandoff from Sales to Implementation-Developed an onboarding program for the Implementation department to engage new hires and reducetime to productivity-Designed and launched interactive "Welcome Kits," streamlining project management and reducing fullaccount implementation timelines to five weeks for Premier-level accounts-Create and facilitate custom training sessions for customers Show less -Founding hire to create a departmental mission and vision for Customer Enablement-Managed three specialists focusing on different areas of enablement: e-learning content such as video and pdf creation, help center and self-service knowledge creation, and an HR Advisor to assist with customer compliance training-Created and implemented Workable Academy, the company’s first LMS for module-based customer training platform, exceeding KPIs by 6%-Develop go-to-market training material for internal teams like Sales, Support, and Account Management to ensure proper knowledge of new features and assist Product Marketing with customer facing content for release announcements -Lead company wide self-service AI initiatives by having implemented Forethought, achieving a self-service success rate of 78%, 25% above company target-Manage four knowledge bases of 800+ articles to ensure customer facing content is accurate and up to date Show less

  • Manager, Implementation Services

    Oct 2024 - now

  • Manager, Customer Enablement

    Apr 2022 - Oct 2024