Carlos De La Rosa Moral

Experience

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  Institut Català de la Salut

  Jul 2017 - Dec 2022

  Medical Administrative Assistant

  - Face-to-face user service- Reception and registration of entries and exits- Telephone support and advice for users- Handling of identity documents and medical insurance policies- Liaising and coordinating between different professions (doctors, nurses, and ambulance drivers)- Billing for medical visits not covered for the users- Attention and registration of user complaints- Handling of computer tools such as Excel or healthcare-related software programs.

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  Spanish Language Institute

  Jan 2023 - Mar 2023

  Spanish Teacher

  - Teaching Spanish language- Preparation of content and planning of activities- Receiving customer feedback and adapting work accordingly- Constant use of two languages, both verbally and orally (Spanish and English)- Management of own schedule/calendar- Public speaking

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  International SOS

  Apr 2023 - Jan 2024

  Network Services Support Specialist (TRICARE Overseas Program)

  - Healthcare document management in English, Spanish and Portuguese- Maintenance of providers' information in company's database- Traslation of legal and healthcare documents from Spanish and Portuguese to English- Daily communication and support to providers

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  Instituto Federal de Educação, Ciência e Tecnologia do Rio Grande do Sul – Campus Bento Gonçalves

  Mar 2024 - Sept 2024

  Spanish Teacher

  - Created and led a Spanish course for high school teachers- Co-created and participated in academic conferences about Spanish-speaking literature and culture.- Taught Spanish language to both teachers and high school students- Advanced use of Zoom for online teaching- Assisted high school teachers of Spanish by correcting student activities, providing native-speaking interaction and creating activities for students- Managed own schedule/calendar- Engaged in public speaking Show less

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  SAP

  Jan 2025 - now

  HR Data Management Associate