Lorraine Conway

Lorraine Conway

Project Office Manager

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  • Timeline

  • About me

    Program Focal, Global Assets & GenAI, IBM Consulting

  • Education

    • Ealing College of Higher Education, London, UK

      1989 - 1991
      Hotel, Catering & Inst. Management Hotel/Motel Administration/Management
    • City of Bristol College (formerly Brunel Technical College)

      1987 - 1989
      BTEC National Diploma Hotel, Catering & Institutional Management Distinction
    • St Bernadette's Secondary School, Bristol, UK

      1981 - 1986
  • Experience

    • Alllied Domecq Spirits & Wine Limited

      Jan 1999 - Dec 1999
      Project Office Manager

      I was responsible in this role for managing the administration of all programmes / projects running in the European Business Units, and collated / distributed the required Supply Chain reports for the European market.

    • IBM

      Mar 2000 - now

      I was responsible for advising the EMEA Competency Segment Leads & Network Compliance Leads in BAU compliance activities & controls & compliance improvement, and working with AT&T to drive BAU compliance activities to agreed targets. I was also responsible for delivering the management system for Network Compliance to EMEA Security & Risk management standards & targets, reporting monthly metrics, reviewing RCA and tracking action plans. When required I supported controlled events (audits, deep dives) involving Network, engaged with IOT / Global compliance teams on worldwide projects, and delivered relevant communications to the CSLs & compliance leads as appropriate. Show less As Business Controls Specialist for Planning & Procurement, I was responsible to ensure adherence to audit and compliance standards through compliance testing, regular business reviews, and maintenance of all audit and process documentation for the department. I also acted as audit focal, working with the business reps and audit team to ensure all requests were executed within the timelines given, and the right information provided in support of the audit. I communicated updates to corporate standard and business controls as and when required to the department team and management, hosting education sessions as and when required. I also undertook ad hoc tasks as and when requested. Show less

      • Program Focal, Global Assets & GenAI, IBM Consulting

        Jan 2024 - now
      • Global Enablement Program Manager

        Mar 2020 - Dec 2023
      • Global Solutioning Guild

        Sept 2018 - Feb 2020
      • Program Manager - Cloud First

        Dec 2015 - Aug 2018
      • HCP A Program Manager, Global Technology Services

        Jul 2013 - Dec 2015
      • EMEA Network Compliance & Audit Lead, Service Delivery

        Jun 2011 - Jun 2013
      • Application Compliance Focal, Integrated Supply Chain

        Mar 2006 - May 2011
      • Business Controls Specialist

        Dec 2004 - Feb 2006
      • Executive Assistant

        Mar 2000 - Nov 2004
  • Licenses & Certifications

  • Volunteer Experience

    • IBM Mentorplace Volunteer 2005 - 2010

      Issued by IBM
      IBMAssociated with Lorraine Conway