Shrina Shah

Experience

• 

  Walmart

  Feb 2020 - Aug 2021

  Sales Representative

  • Created an inviting atmosphere by informing customers about offers which helped increase the sales• Worked with a team on the salesfloor to ensure errors were reduced which made the store look properly organized and run smoothly

• 

  The Mobile Shop

  Sept 2021 - Sept 2022

  Customer Service Sales Associate

  • Demonstrated strong communication skills by answering product-related queries from customers on the phone and in person, which satisfied the customers’ expectations• Advancement in organizing reports of daily sales and updating them in the system, which helped the company to stay organized and find all the information about the customer easily

• 

  Traffic Tech

  Aug 2022 - Apr 2023

  • Day-to-day communication with various carriers by ensuring that on-time service is provided for all the shipments • Proactively identifying problems and informing the team about those to take considerate actions • Day-to-day communication with various carriers by ensuring that on-time service is provided for all the shipments• Proactively identifying problems and informing the team about those to take considerate actions

  • Customer Service Specialist

    Jan 2023 - Apr 2023

  • Customer Service Specialist

    Aug 2022 - Dec 2022
• 

  Dalhousie University

  May 2023 - Aug 2023

  Digital Marketing Assistant

  • Played an integral role in executing new marketing strategy, effectively promoting various events and career services on digital platforms. These efforts resulted in a significant increase in reach, reflecting heightened student engagement. • Ability to manage projects, analyze data, and communicate effectively with team members has allowed me to exceed expectations and deliver high-quality results. • Consistently created monthly analytics reports, which provided a detailed approach to simplify data access: this enhanced customer service and decision-making within the organization. Show less

• 

  Rowe Marketing Association

  Sept 2023 - May 2024

  Third Year Representative
• 

  Dalhousie Commerce Society

  Oct 2023 - May 2024

  Social Action Director
• 

  Dalhousie Women in Business Association

  Oct 2023 - now

  • Student Outreach Coordinator

    Aug 2024 - now

  • International Student Representative

    Oct 2023 - Aug 2024
• 

  Myra

  May 2024 - Aug 2024

  Digital Marketing & Analytics Specialist

  - Develop and design creative assets for campaigns and strategies using Monday.com, Canva, and Adobe Creative Suite, under the guidance of the Account Manager/Account Director.- Create comprehensive campaign strategies and social media content, managing reviews and approvals through Loomly.com as per project agreements.- Track and analyze campaign performance, compiling data into monthly client reports.- Assist in the day-to-day workflow of projects, ensuring smooth operations and flawless execution with keen attention to detail.- Provide competitive landscape updates for assigned clients, supporting team research efforts.- Monitor industry, cultural, and technological trends, reporting relevant findings to the team.- Perform administrative tasks to keep client work progressing smoothly and maintain effective internal communications. Show less

• 

  Dalhousie University

  Aug 2024 - now

  Marker COMM 2401