Mary Glatch. CEBS

Experience

• 

  Old Line Life Insurance Co.

  Jan 1994 - Jan 1997

  Case Manager/Conversion Unit

  Processed conversions and maintained case files, provided customer service to agents and insureds, calculated premiums, applied cash to policies, and verified policies

• 

  Medical College of Wisconsin

  Jan 1997 - Jan 2001

  Central Information Coordinator

  -Schedule appointments for numerous clinics-Registered new patients, verified and updated information on existing patients-Called managed care plans to obtain referral authorizations-Obtained pre-certification for MCW insurance

• 

  Catholic Financial Life

  Jan 2001 - Jan 2018

  Senior Underwriting Associate

  -Underwrote and approved Juvenile Life contracts and conversion applications-Interviewed applicants via phone for medical and lifestyle information-Wrote and organized conversion credit procedures-Consistently exceeded advisors expectations with accuracy and processing timeframe on cases-Initiated raising the amount to open an annuity contract from $50.00 to $300.00 which resulted in all new annuities being profitable.

• 

  Northwestern Mutual. Contract position through K-force

  Nov 2018 - Jan 2020

  Exchange Analyst

  Initiated update of 1035 Exchange Directory. Approximately 50% of the companies called now allow paperwork to be faxed or emailed.Communicated with over 20 insurance companies per day for the status of the 1035 exchange.

• 

  Northwester Mutual Life Ins Co

  Jul 2020 - May 2022

  Life Benefits Analyst

  Analyze and pay Life Insurance claims up to $1 million dollarsAnswer a high volume of phone calls and work with beneficiaries in difficult situations

• 

  Komatsu

  Apr 2022 - now

  Benefits Assistant

  General support for Benefits DepartmentPrepare department invoices for review and approvalWork on department projects as assigned.