Ryan He

Experience

• 

  OSRAM

  Jun 2002 - Apr 2005

  C&B specialist, Payroll
• 

  Xinle Bathroom Products(Foshan)Co., Ltd.

  Apr 2005 - Nov 2009

  C&B Supervisor, Payroll

  1.Payroll2.HR Cost Budgeting3.Personnel Database Maintenance4.HR Reports5.Performance Apprisal Calculation6.Subsidiary Company C&B / Admin Setting up

• 

  OSRAM

  Nov 2009 - Jun 2016

  1. Lead encoding team to provide material maintenance service .2. Monitor master data service performance.3. Collaborate with product marketing , R&D, supply chain , etc on material maintenance process.4. Contribute to SAP projects for material master.5. Deliver training service to users in other functions. 1. Material master data maintenance.2. VBA (macro in EXCEL/ACCESS) coding integrated with SAP systems.

  • Encoding Supervisor

    Jan 2013 - Jun 2016

  • Encoding Engineer

    Nov 2009 - Dec 2012
• 

  LEDVANCE

  Jul 2016 - Feb 2020

  PLM/Materail Master Data Supervisor

  1. PLM process support, including - product design structuring - product document management - material master data - production BoM2. SAP project roll-out (material master solution / support).3. Global collaboration with development colleagues for material master solution and enhancement resources.4. Master data service performance governance and monitoring.5. PLM system administration

• 

  Ams OSRAM

  Feb 2020 - now

  Section Manager, IT Application Operation APAC

  Manage daily operations of APAC Command Center team to achieve defined IT service delivery quality and operational efficiency target.Proactively investigate and deep understanding of business requirement, process and application system to improve the processes, technologies and team setup of the IT Application Operations team in APAC.Plan and execute team development effectively; Build and maintain the IT Application Support knowledge base to ensure business continuity.Work closely with other global IT teams and IT executives and contribute to the setup and transformation of the Global Delivery Center. Show less