Hercules M.

Experience

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  Bell

  May 1995 - Feb 2000

  Account Manager

  - client base with a variety of Internet/data/voice network needs. - Larger clients included TNS Smartnetworks, Softek, Anixter Canada, Mattamy Homes, Electrolux Canada, Stornoway Communications . - Objective was to protect and grow this revenue stream (met @ 104%)- Solution sales to the Advantage Business Market- Successfully grew revenues year over year- Engaged team to present solutions at customers meetings- Managed client relationships to ensure retention and satisfaction Show less

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  BMO Nesbitt Burns

  Oct 1995 - May 1996

  Assistant Investment Advisor

  - Promoted services of the brokerage, and serviced high value clientele

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  TELUS Business

  Mar 2000 - Apr 2002

  National Account Manager - SME Market

  - Acquired and maintained knowledge of products and services and presented customized solutions to customers- Created and introduced cross-selling initiatives through different selling channels- Manage relationship of existing and potential clients in an effort to meet and exceed monthly targets- Products included Hosting, Connectivity, Data, Voice, and Service Management- Generated quarterly business plan, and maintained sales funnel- Adept at understanding communication needs, business issues and buying motives of prospects Show less

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  TA Networks

  Oct 2002 - May 2004

  Business Development Manager

  - Up-selling and cross selling to existing customer base- Business development through effective prospecting- Perform follow-up as required/requested to ensure customer loyalty- Set and reviewed goals and regularly exceeded quota

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  Allstream

  Jan 2005 - Feb 2007

  National Account Manager

  - Effectively maintained and sold into existing customer base - Effective prospecting to develop new business opportunities - Performed regular follow-up to ensure customer loyalty- Maintained accurate funnels in terms of values and closing dates- continuously met or exceeded quota and received multiple awards for sales performance (Top "Dawg" awards)

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  Toronto Hydro

  Feb 2007 - Oct 2008

  Account Director - Toronto Hydro Telecom/ Cogeco Data

  - Crafted and executed territory and account plans to continuously exceed quota- Contracted key accounts (Ontario Government and Local radio station among others) to support new data centre.- Worked with Marketing department to provide excellent customer testimonials - Maintained funnel in terms of volumes to support sales objectives and provided very accurate forecasts- Often engaged in repairing troubled accounts to retain existing business and create new opportunities

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  BrantTel Networks

  Nov 2008 - May 2009

  Account Executive

  - Positioned IPT and UC to new and past business contacts successfully adding new accounts including a major, Connecticut based, Insurance company.- Very high closing ratio - Developed and managed alliances to penetrate accounts within territory - Received highest mark within company for Avaya Sales Certification.- Became customer rapport and relationship specialist

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  Custom Storage Solutions

  Aug 2009 - Mar 2018

  Owner / Founder

  - Building relationships by solving storage challenges and creating brilliant solutions!- Won "Best of Toronto" on HomeStars four years in a row.- Identify, develop, or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.- Direct the hiring, training, or performance evaluations of trainees and oversee their daily activities.- Develop pricing strategies, balancing firm objectives and customer satisfaction.- Negotiate contracts with vendors or distributors to manage product distribution, establishing distribution networks or developing distribution strategies.- Select products or accessories to be displayed at trade or special production shows. Show less

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  Rogers Communications

  Mar 2018 - Nov 2020

  Hosted Telephony Data Storage/RecoveryIoT Mid-Market SolutionsFibre/Coax InternetHosted PBXIoT Asset Tracking / Telematics

  • Enterprise Sales Specialist

    May 2019 - Nov 2020

  • Territory Sales Specialist

    Mar 2018 - May 2019
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  Connex Telecommunications Inc.

  Mar 2021 - Mar 2022

  - Dedicated to 2 of the Top 5 banks- UCaaS, CCaaS, and Professional and Implementation Services - Public/Hybrid/Private Cloud Solutions- Maintenance/Managed Services Providing carrier/vendor agnostic solutions to the SME market.- Client Engagement Solutions- Team Collaboration Solutions- IT Solutions

  • Sr. Enterprise Account Executive - Commercial Banking

    Dec 2021 - Mar 2022

  • Senior Account Executive - Mid-Market

    Mar 2021 - Dec 2021
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  EPegasus Business Solutions

  Mar 2022 - now

  Account Executive

  • Successfully positioned Layer 2 and 3 Network Services, Data Centre Colo, and UC to Businesses, adding new accounts, including a major national boutique hotel chain.• Achieved a very high closing ratio and developed alliances to penetrate accounts within the territory.• Received the highest mark within the company for Avaya Sales Certification.