Sparkle Kemp

Experience

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  Professional Home Care Providers

  May 2011 - Jun 2012

  Direct Care Staff

  • Provided quality care and supervision to troubled youth.• Designed and engaged both indoor and outdoor activities individualized to adolescents with special needs. • Administered chores and assisted youth with life-enhancement skills tests.

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  Kelly Educational Staffing

  Sept 2014 - Jun 2015

  Substitute Teacher

  • Serve as “on call” substitute, accepting teaching assignments the night before or morning of class.• Execute lesson plans across multiple disciplines to kindergarten to 8th grade students including those with specials needs.• Effectively maintained interest and provide interactive atmosphere, enabling students to significantly hone learning skills.• Institute positive classroom management strategies and disciplinary programs that effectively handle challenging behaviors

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  Steinmart

  Sept 2015 - Oct 2020

  Service Associate

  • Work as part-time sales associate for major retail department store. • Train and mentor new sales associates on procedures and sales techniques.• Recommend appropriate items and direct or lead customers to selections.

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  Duval County Public Schools

  Sept 2015 - Aug 2018

  • Provide exceptional services and communication to parents, teachers, and students about events, activities, and projects for our campus.• Provide clerical and administrative support and maintain responsibilities on behalf of the principal and several assistant principals.• Orienting various personnel to their job requirements, ensuring that all guidelines, regulations, and rules are in compliance daily.• Engage in student enrollment and assistance with maintaining, compiling, and updating student records, grades, disciplinary actions, and communication logs. Show less

  • Principal Secretary

    Aug 2017 - Aug 2018

  • Data Entry Specialist

    Sept 2015 - Aug 2017
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  Florida Blue

  Aug 2018 - Mar 2019

  Medical Care Coordinator

  I specialized in handling and processing Heath insurance for various payouts and employers.I processed health insurance applications for employers, handled billing services for employers with 500+ employees, and coordinated consultation services for new clients and customers seeking health insurance services.

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  One Call

  Mar 2019 - now

  In this client- focused role, I strive to grow and enhance the provider flow and experience by progressively increasing referral volume and the books of business for both my organization and the providers I engage with. I am the primary source of communication and management for over 125 physician offices all over the U.S. As a care coordinator, I process and handle worker’s compensation claims for industrial therapeutic services for claimants across the country. I am apart of a team of specialists that handle claims for various payers, patients, and providers that are in need of various services and assist in investigating claims that need special handling to accommodate their needs.

  • Strategic Account Manager

    Feb 2022 - now

  • Patient Care Coordinator

    Mar 2019 - now