Willie Johnson

Experience

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  US Army

  Jul 2003 - Aug 2013

  Transportation Sergeant/Hazardous Material Technician

  Managed the coordination, monitoring, and supervision of seamless transportation for over 5000 personnel, equipment, and cargo valued at more than $250 million, showcasing adept logistical skills in orchestrating complex operations.Attained a notable 20% decrease in damaged goods through meticulous oversight and strategic planning, highlighting a dedication to minimizing losses and upholding the integrity of transported materials.Deployed effective strategies to ensure the punctual delivery of personnel, equipment, and cargo, demonstrating a nuanced comprehension of time-critical transportation logistics in a high-value setting. Show less

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  Arca Appliance Recycling Ctr

  Apr 2016 - Aug 2017

  Center Operations/Transportation Manager

  Spearheaded the successful introduction and deployment of cutting-edge Customer Relationship Management (CRM) systems, transforming communication and collaboration within a dynamic team comprising 25 sales and technical professionals.Championed the integration of innovative technology solutions to drive operational efficiency enhancements, resulting in a remarkable 20% upsurge in team productivity and overall performance levels.Orchestrated the seamless assimilation of CRM tools, establishing fluid communication channels that facilitated instantaneous information exchange, streamlined workflows, and heightened coordination among team members.Showcased a strategic approach by aligning technology implementation with organizational objectives, underscoring the pivotal role of effective communication in attaining operational excellence. Show less

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  City of Atlanta

  Aug 2017 - Oct 2024

  Police Officer

  Expertly maneuvered CAD, RMS, and MDT systems to analyze over 18,000 incidents, delivering key insights with advanced analysis tools, bolstering law enforcement capabilities.Employed sophisticated crime analysis software to decode crime trends, significantly aiding in the strategic deployment of resources for preemptive crime prevention measures.Mastered the interpretation of intricate datasets, converting extensive information into operational intelligence, thus amplifying the effectiveness of law enforcement tactics.Instrumental in pinpointing potential crime hotspots through meticulous data scrutiny, which has been crucial in strategic distribution of preventative resources. Show less

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  Smuve Smoke Hookahs

  Apr 2020 - now

  Sales Manager/Owner

  Develop and implement effective sales strategies to achieve company revenue targets.Identify new market opportunities and expand the customer base.Monitor market trends and competitor activities to adapt sales strategies accordingly.Build and maintain strong relationships with key customers and partners.Address over 1k customer inquiries, concerns, and feedback in a timely and professional manner. Ensure high levels of customer satisfaction and retention.Oversee daily operations, including inventory management, order fulfillment, and logistics. Ensure compliance with the industry regulations and company policies. Manage supplier relationships and negotiate favorable terms.Participate in trade shows, events, and networking opportunities to promote the brand.Utilize digital marketing channels to enhance brand visibility and attract customers. Show less

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  Careerist

  Dec 2023 - now

  Sales Engineer

  Employed advanced research techniques to analyze 10-K reports, identifying potential obstacles and aligning CRM solutions with clients' business objectives effectively.Crafted an engaging Salesforce CRM demonstration, spotlighting customization capabilities that resonate with client preferences and requirements.Utilized a structured 4-step objection handling method to confidently navigate client concerns regarding budget constraints during CRM presentations.Delivered a compelling live demonstration of Salesforce CRM, adeptly addressing raised objections and showcasing the seamless integration of client-specific functionalities. Show less