Leticia Campos

Experience

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  Rildo

  Apr 2013 - Apr 2016

  Social Media Manager

  • Responsible for creating and writing social media content, copywriting with appropriate language to connect to followers.• Organised and schedule photoshoot taking to gather social media content.• Worked efficiently together with other members of the team, always providing assistance and sharing ideas when needed.Hard Skills: Microsoft OfficeSoft Skills: Communication Skills | Interpersonal Skills | Social Media Management | Leadership | Empathic Skills | Creativity | Time Management | Proactive Manner | Organisation Skills | Teamwork | Copywriting | Attention to detail| MultitaskingAchievement: Increased considerably number of followers which contributed to expand promotion of business, attracting more customers and benefiting business profit. Show less

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  Coxinharia Dublin

  Nov 2017 - Nov 2018

  Supervisor

  • Effectively ran the daily operation in a fast-paced dining environment.• Demonstrated strong communication skills, effectively conveying information to customers and staff.• Successfully navigated and mitigated challenges, such as staff shortages, supply chain disruptions, and unforeseen events, demonstrating adaptability and problem-solving skills.Hard Skills: Microsoft OfficeSoft Skills: Communication Skills | Interpersonal Skills | Conflict Resolution | Leadership | Empathic Skills | People Management | Time Management | Proactive Manner | Organisation Skills | Teamwork | Attention to detail| Multitasking Show less

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  Bunsen

  Nov 2018 - Jan 2020

  Supervisor

  • Completed all closing and/or opening procedures to company standards.• Handled customer queries and complaints in a professional, efficient manner.• Managed the restaurant when FOH manager was not present, promoting a positive atmosphere and ensuring exceptional customer service. Hard Skills: Microsoft OfficeSoft Skills: Communication Skills | Interpersonal Skills | Conflict Resolution | Leadership | Empathic Skills | People Management | Time Management | Proactive Manner | Organisation Skills | Teamwork | Attention to detail| Multitasking Show less

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  Shouk Dublin

  Jan 2020 - Sept 2022

  General Manager

  • Maintained the restaurant’s reputation for service excellence as well as efficiently managed reservations and booking systems, ensuring seamless and organized service.• Led the recruitment process for hiring qualified personnel, conducted interviews, and provided comprehensive training to new employees to ensure consistent delivery of exceptional service.• Collaborated with a diverse team to ensure smooth operation and a positive customer experience in a fast-paced environment.• Coordinated and lead team meetings to address areas that needed more attention from the team, while ensuring that the team moral was kept high.• Managed daily checklists and delegated assignments to keep the restaurant professional and customer ready.Hard Skills: Microsoft Office | OpenTable Soft Skills: Communication Skills | Interpersonal Skills | Conflict Resolution | Leadership | Empathic Skills | Hiring Skills | People Management | Time Management | Proactive Manner | Organisation Skills | Teamwork | Employee development | Training Skills | Recruiting Skills |Employee Relations Management (ERM) | Administrative Skills | Attention to detail| Multitasking Show less

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  Accenture

  May 2024 - now

  Apps Quality Evaluation Representative