Julia Booth-Howe

Experience

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  Black Point Inn

  May 2018 - Aug 2021

  Hostess

  I provided exceptional customer service by warmly greeting and welcoming guests at a luxury hotel restaurant. I effectively delegated tasks to hosts and servers, ensuring smooth front-of-house operations. Additionally, I addressed customer concerns and managed special requests with professionalism and poise, ensuring a positive guest experience.

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  University of Vermont

  Aug 2020 - May 2021

  Member Services Representative

  I provided accurate and timely information on memberships, programs, and policies to both walk-in and phone-in customers. I managed payment processing for equipment purchases, outstanding balances, and rental transactions. My focus on excellent communication and problem-solving ensured high levels of customer satisfaction.

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  University of Vermont

  Sept 2021 - May 2022

  Research Lab Assistant

  I supported research activities in UVM’s Krementsov Lab, performing tasks such as precise pipetting, handling hazardous materials, and maintaining lab organization to ensure a safe and efficient research environment.

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  City Market, Onion River Co-op

  Jun 2022 - Nov 2022

  Cashier

  I operated the cash register, handled grocery bagging, and addressed customer inquiries at City Market, Onion River Co-op in Burlington, Vermont. I focused on providing prompt, efficient, and friendly service while ensuring accurate transactions. Through this experience, I developed strong communication and problem-solving skills in a fast-paced retail environment, all while maintaining a clean and organized workspace.

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  University of Vermont

  Aug 2022 - Aug 2022

  UVM TREK Trip Leader

  Led students on a 30-mile backpacking expedition along Vermont's Long Trail, helping them build connections and preparing them for the transition to college. I also completed intensive training programs to enhance both social-emotional and technical skills, equipping me to lead diverse groups in outdoor settings.

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  Epilepsy Foundation of Vermont

  Sept 2022 - Dec 2022

  Intern

  Conducted interviews with AmeriCorps workers and foundation directors to gather insights, then developed and presented a clear action plan for organizing and promoting events. Additionally created a comprehensive data dashboard for the Vermont branch, streamlining key metrics for easier access and analysis.

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  ECHO, Leahy Center for Lake Champlain

  Jun 2023 - Aug 2023

  STEM Education Intern

  I delivered educational programs on STEM concepts to diverse audiences, covering topics such as the Engineering Design Process, physics, coding, and ecology. By using clear scientific communication, I helped enhance understanding and engagement, encouraging learners to embrace challenges and view failure as a step toward optimal learning. Additionally, I collaborated with fellow interns and supervisors to develop a unique educational program that will be used in future museum events.

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  Burlington Beer Company

  Aug 2023 - Aug 2024

  Server & Food Runner

  I provided quality front-of-house service at Burlington Beer Company, handling serving, hosting, and food running to ensure a smooth guest experience. I helped guests with craft beer and cocktail recommendations, and made sure food was delivered accurately and on time. I worked closely with the kitchen team to ensure orders were correct, contributing to a positive overall experience.

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  Southern Vermont AHEC

  Jun 2024 - Aug 2024

  Brain Injury Alliance of Vermont Intern

  As an intern with BIAVT, I used SalesForce to generate client reports for quantitative data points utilized in grant proposal submissions. Alongside my fellow intern, I researched and developed a concussion awareness resource toolkit and presentation focused on safety of students in Vermont schools. I coordinated outreach efforts to school nurses, athletic directors, parents, and coaches with whom we shared this information. Further, I attended outreach programs and support groups, gaining valuable insights into health inequities in rural healthcare settings and deepening my understanding of the challenges faced by underserved populations and how nonprofits are working to assist them. Show less

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  Maine Beer Company

  Dec 2024 - Dec 2024

  Tasting Room Associate

  Assisted with front-of-house operations at Maine Beer Company, contributing to an exceptional taproom experience for guests. Responsibilities included food-running, restocking, hosting, and bussing, all aimed at enhancing the overall guest experience. Dedicated to maintaining a welcoming atmosphere by providing outstanding customer service and ensuring a clean, organized environment at all times.