Mike Linsdell

Experience

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  Molecular Products

  Oct 1991 - Mar 2003

  Quality Assurance and Process Support Manager

  • Liaison with all World Quality Standard Regulatory Authorities (British Standards Institution, US Food and Drug Administration) and technical support to clients including GE Medical, Ministry of Defence, NASA and U.S. Navy• Project Manager of an Operational Management team responsible for planning and implementing a World Class Business improvement strategy using Lean Manufacturing tools, six-sigma and re-engineering techniques• Co-ordination of partnership programmes with Teaching Hospitals based in the UK and Europe in scientific studies including negotiation of funding activities• Directing, planning, budgeting and co-ordination of ISO 9001 and Medical Device ISO 13485 business systems to meet company objectives and business excellence standards – including system training for all company employees• Influencing sales and marketing strategies for benchmarking new and existing products and services at a global level• Reporting and justifying technical results and business performance metrics at Board and/or international meetings• Mentor for Business Unit Team Leaders Show less

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  TSO - The Stationery Office

  Mar 2003 - Sept 2011

  Head of Compliance

  • Leading an audit and compliance team operating in a highly flexible compliance function covering UK Group based operations - reporting to TSO CEO and the Williams Lea Risk Director for the UK• Direction, development and integration of corporate compliance standards relating to Health and Safety to OHSAS 18001, Environmental to ISO 14001, Data Protection, Business Continuity and Crisis Management Planning, Information Security to ISO 27001 and Quality Management System to ISO 9001, including management of related incidents• Evaluation and reporting of key performance indicators against operational objectives and subscribed standards• Representing the business on national standard bodies, keeping abreast of the latest thinking and initiatives linked to business compliance and improvements in service excellence• Overall management of the organisation’s Total Quality initiatives, both internal and external, and to create a culture of consistent governance and service provision excellence throughout the business and with its stakeholders Show less

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  Williams Lea Tag

  Sept 2011 - Mar 2018

  Employed by Williams Lea Tag, a Business Process Outsourcing company and a leading global provider of customised Corporate Information Solutions.Leading multi-disciplinary risk, compliance and audit team to drive the business risk and compliance objectives direction towards a culture of informed risk taking and compliance within the Williams Lea Tag EMEA business, reporting to the Global Risk & Compliance Director.Responsible for developing risk partnering strategies and providing counsel to Williams Lea Tag EMEA senior management and their teams, including key projects regarding risk identification and management, and incident and mitigation strategies to ensure critical risks are being effectively identified, monitored and mitigated;Providing impact analysis and assistance to business and project teams for practical solutions in respect to all aspects of data protection, regulatory needs and information processing including best practice approaches and processing solutions in key business projects;Advising on client related regulatory changes to the business areas to ensure risk and compliance policies and procedures are updated and aligned for a material outsourcer in supply chain services;Responsible for regional insurance arrangements and placement including advising risk and compliance colleagues in other jurisdictions, and review of key contract obligations around insurance and liability in new and existing business agreements; Co-ordinating EMEA enterprise wide country risk assessments incorporating the full risk landscape for the business and the active monitoring and reporting of priority risks;Supporting the media and advertising business units on various compliance topics including higher risk country engagements with overseas third party translators and documentation/media country to country transfers.Partnering with client operational risk management representatives to form collaborative joint risk reviews between the businesses. Show less Establish with regional board and senior management a reporting framework of Key Risk Indicators (KRI's). This includes liaison with relevant senior risk owners to ensure effective monitoring and management that provides assurances that appropriate action is taken for key risks that breach material thresholds;Establish and maintain strong customer centric relationships with Williams Lea divisional leads to ensure key risks (e.g. from incident, client feedback, market conditions) are being effectively identified, monitored and mitigation plans are recorded and progressed by the business;Partner with client, supplier and corresponding business teams in understanding the clients regulatory landscape that provides an appropriate advisory service and solution centric approach;Act as the Data Protection consultant and advisor for the Williams Lea UK&I business on all related matters to both internal Group Directors/Managers and external clients. Lead the compliance agenda across the UK&I countries, supporting the EMEA based counties also, and work in partnership with the Williams Lea business sector to develop an aligned programme of compliance education and awareness to ensure that management responsibilities and client requirements are known and the compliance agenda is delivered in line with business needs;Ensuring alignment of managed risks through an assurance management framework using appropriate tools and techniques. Show less

  • Risk and Compliance Director EMEA

    Apr 2016 - Mar 2018

  • Head of Risk and Compliance UK&I

    Sept 2011 - Mar 2016
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  DHL Supply Chain

  Mar 2018 - now

  Primary activities based around establishing and deploying standards and guidelines, awareness and education to ensure full compliance for DHL Supply Chain in the area of Export Compliance, including Embargo/Sanction Regulations.Key accountabilities include:Establishing internal guidelines, instructions and training, plus monitoring of the adherence to these topics based around Export Compliance;Driving required Export Compliance governance across the business division, including through Global Customs Committee and Practice Groups;Consulting, supporting and providing standardised content to DHL Supply Chain and other corporate colleagues for customer negotiations with regard to internal standards for Export Control.Aligning with all stakeholders to define processes and procedures to ensure Export Compliance and meeting internal policies and guidelines.Setting up effective processes to screen all relevant business partners, verifying denied party screening matches and ensuring appropriate and timely escalation and reaction.Implementing due diligence processes for goods destined to embargoed/sanctioned countries, taking a risk based approach; andActing as a compliance ambassador and actively promoting the compliance agenda of both Export Compliance and the wider compliance programme. Show less

  • VP Global Trade & Customs Compliance

    Apr 2022 - now

  • Global Export Compliance Director

    Mar 2018 - Apr 2022