Aliza Teja

Experience

• 

  Ernst & Young

  Sept 2008 - Oct 2012

  Senior Accountant

  Developed and executed the audit plans for Wholesale and Treasury functions of one of Canada's largest banks. • Received an EY “On the Job Coaching” recognition for formally and informally mentoring staff

• 

  Deloitte

  Oct 2013 - Apr 2019

  Developed and drove the Canadian and Global Deloitte inclusion strategy Ran multi-million dollar transformation programs around the world, helping global banks transform the way they identify and manage regulatory and Anti-Money Laundering (AML) risk.Select Clients include: Top-50 Global Bank (Copenhagen) | Top 5 Canadian Bank (London) | Top-10 Global Bank (New York City) | Top-5 Canadian Bank (Chicago, Toronto) Launched the National Treasury Practice alongside the Program Director and Treasury Practice Leader to establish offerings, growth strategy and market eminence plan.

  • Diversity and Inclusion Manager

    Sept 2018 - Apr 2019

  • Manager

    May 2015 - Aug 2018

  • Senior Consultant

    Oct 2013 - Apr 2015
• 

  Deloitte Digital

  May 2019 - now

  Furthering my fascination with human centered design, collaborated with my clients to make their customer's life easier by applying an understanding of human behavior to the design of their everyday products and services. Select projects include : ----------------------------• National Grocer, Digital Transformation: Launched $4M+ Service Cloud Contact Center to improve customer/employee service experiences as part of $50M digital transformation • Canadian Bank, Credit Cards, Strategic Initiative: Managed a team of 10+ developers and business analysts to help one of Canada's largest banks, with one of the largest credit card portfolios, build and launch an differentiated credit card loyalty program that aims to take advantage of the shift in consumer preferences and targeting to deliver $350-400M in net income after taxes in 5 years. Show less Leveraging the strengths of diverse teams to deliver mutli-million dollar customer driven digital transformationsSelect Projects include:--------------------------• Top 3 Canadian Automotive OEM, Digital Transformation: Took customer-first approach and collaborated with SMEs within Deloitte Market Gravity practice to lead a team of 10 UX designers and business analysts design a delightful end-to-end online shopping experience. • Global Leader in the Fleet Management Industry, Digital Transformation: Worked closely with the Deloitte technical and functional leads to simultaneously deliver two Salesforce Service Cloud projects (worth $2M, combined) with 5 developers each, for a Global Fleet Management and Logistics company enhancing and customizing their existing Salesforce Service Cloud solution to better service their largest customer, the one of world's largest online retailers, under extremely tight timelines and budget Show less

  • Senior Manager

    May 2021 - now

  • Manager

    May 2019 - Apr 2021