Mohammed Brika

Mohammed Brika

Information Technology Network Engineer

Followers of Mohammed Brika143 followers
location of Mohammed BrikaRiyadh Region

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  • Timeline

  • About me

    Account Manager | Customer Success | Communications | Social Media Analytics | Key Client Relationships | Customer Satisfaction

  • Education

    • Arab Open University

      2009 - 2013
      Bachelor's degree Information Technology and communication Good
  • Experience

    • Ministry of Health Saudi Arabia

      Jan 2013 - Jan 2015
      Information Technology Network Engineer

      - Programs management.- Ministry of health online portal monitory.- Command Center.- Coordinating the capacity of the network and send the requests to STC to start the installations for the required network specs.

    • MAWALEJ INFORMATION SYSTEMS CO

      Jan 2015 - Jan 2017
      Senior Sales Manager

      - NetGear Solutions (access point, servers and Switch)- ViewSonic Solutions (Data show projectors , smart screens)

    • Syarah

      Jan 2017 - Jan 2019
      Account Manager & Team Leader

      - Selling and managing websites and applications exclusively dedicated to car exhibitions successfully boosted sales and elevated market quality.- Played a pivotal role in raising awareness for dedicated websites and applications in car exhibitions and successfully secured partnerships with the largest luxury car exhibitions in Riyadh.- Led the photography team, resulting in amplified brand sales and an enhanced visual and user experience

    • Modern support logistic services

      Jan 2019 - Jan 2021
      Operations Manager

      - Managing warehouse inventory and daily operations.- Finalizing and approving contracts with suppliers and customers. Managing daily courier activities unloading and uploading goods.- Managing warehouse capacity and availability.- Apply adjustments to support business functions through coordination and communications.

    • Taker

      Jan 2021 - now
      Customer Success & Account Manager

      - Orchestrate end-to-end customer campaigns, boosting brand visibility and engagement.- Applied advanced analytics to optimize campaigns and enhance the customer experience.- Monitored and curated product presentations, providing insightful design suggestions to captivate the audience and enhance the brand's appeal.- Proactively resolve concerns, ensuring high satisfaction and fostering enduring client relationships.

  • Licenses & Certifications

    • Professional Accreditation

      Saudi Council of Engineers.
    • Adobe Premiere Pro Course.

      Tawjeeh-توجيه
    • Certificate in customer service.

      Ministry of Health Saudi Arabia
    • Graphic design course.

      شركة معهد البيان العالي للتدريب