Emil Vladimirov

Emil Vladimirov

Customer Service Representative

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location of Emil VladimirovSofia, Sofia City, Bulgaria

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  • Timeline

  • About me

    Hopefully developing the future generations.

  • Education

    • Rakovski National Defence College

      2023 -
      Homeland Security
    • Sofia University St. Kliment Ohridski

      2011 - 2017
      Master of Laws - LLM
    • New Bulgarian University

      2017 - 2018
      Master of Laws - LLM Law
  • Experience

    • Sixty K Ltd (60K)

      Mar 2016 - Sept 2017
      Customer Service Representative

      Servicing UK customers in a polite and friendly manner while quickly and efficiently providing resolutions to the presented issues or queries.Supervisor approved authority to act as a manager when handling complex or sensitive customer issues.Supervisor approved dedication on parts of the workload with a higher level of difficulty.Decision-making authority in the absence of a manager regarding workload delegation and the supervision of other customer service agents.

    • Spot Advertising

      Aug 2018 - Feb 2019
      Compliance Specialist

      Responsible for contacting clients and requesting documentation in order to verify their trading accounts.Convincing the client that providing the required documents is for their benefit and protection. Sending declaration forms for made deposits. Compliance agent.

    • ICOVER

      Mar 2019 - Sept 2023
      • Verification Specialist

        Apr 2023 - Sept 2023
      • Strategic Sourcing Specialist

        Jul 2022 - Apr 2023
      • Verification Executive

        Jun 2019 - Jun 2022
      • Media Research Analyst

        Mar 2019 - Jun 2019
    • Coriantro OOD

      May 2024 - Sept 2024
      Technical Specialist
    • 66 СУ "Филип Станиславов"

      Sept 2024 - now
      English Language Teacher
  • Licenses & Certifications

    • CPE

      Cambridge English Level 3 Certificate in ESOL International (Proficiency) Council of Europe Level C2
      Jul 2018
    • Avoiding Phishing Scams

      LinkedIn
      Apr 2023
      View certificate certificate