Vincent Chan

Vincent Chan

Customer Service / Distribution Checker (Distribution Department)

Followers of Vincent Chan615 followers
location of Vincent ChanCiudad Ho Chi Minh, Vietnam

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  • Timeline

  • About me

    A human UX API that transfer insights and knowledge

  • Education

    • HoChiMinh University of Fine Arts

      2015 - 2019
      High School Diploma Graphic Design
  • Experience

    • CJ CGV America LA LLC

      Jan 2010 - Mar 2014
      Customer Service / Distribution Checker (Distribution Department)

      Ensuring the transparency of movie distribution among customers by collecting sales reports from Cinemas. Supporting Cinemas in serving their customers.Ensuring the copyright of newly released movies.

    • ILA Vietnam

      Sept 2014 - Jan 2017
      Teaching Assistant / Parent- student Support

      - Working closely with children and foreign teachers from around the world. - Keeping parents informed and updated with students and class progress by monthly calling report. - Supporting students during and after class time.

    • Autonomous Inc.

      Aug 2018 - Jul 2019
      Sales Executive / Customer Service
    • Freelance, self-employed

      Aug 2019 - Nov 2021
      Freelance Graphic Designer
    • AngelHack

      Apr 2020 - Dec 2020
      Graphic Designer / Web designer

      - Working with Project Managers to provide Marketing Materials in order to promote Hackathons- Wireframing and designing websites for the Hackathons- Design Pitch Decks and Motion Graphic Promotion clips- Provide branding materials for all of Vietnam Hackathons, ensure Angel Hack brand identity is visible in designs.

    • Hoa Sen University

      Apr 2020 - Jul 2020
      Graphic Designer
    • Lingble

      Mar 2021 - Nov 2021
      UI/UX Designer

      - Completed 8+ projects in UX/UI Design for Lingble's Partners, ranging from fashion, consumer goods to healthcare: + www.tatras-official.com (Redefined to fit with Lingble's technical aspects, original design from Tatras's agency) + www.igc-official.com + www.x-girl.com + www.xlarge.com + www.ecchitokyo.com + www.maisonmetaphore.com + www.makuake-world.com + www.magogalleryglobal.com + www.shisei-shoes.com - Writing guidelines materials on Lingle’s design practices for future designers.- Consult with the technical team to understand the constraint, then inform the design team.- Consolidated the UI patterns and models used repeatedly in past projects and created the first version of Lingble's design system/theme set. Show less

    • Marathon Education

      Nov 2021 - Apr 2022
      Product Designer

      - Responsible for the UI UX of Marathon website v1.0 (MVP). Led a team of 2 junior UI UX designers to build website v2.0 after collecting solid feedback, data on User experience and with a better understanding of technical constraints (in progress)- Working closely with the development team to deliver projects. Understanding technical constraints and communicating with other stakeholders, keep documents and communicating deadlines through Jira.- Receive and interpret requirements from stakeholders, then articulate to the development team website experiences.- Setting up properties in Hubspot CRM for the Business Development team to follow up and nurture relationships with Partners, making it easier for the Data team to extract reports.- Set up a basic CMS system using Airtable to consolidate data from the various platforms that the organization holds. Show less

    • Aleph-Labs

      May 2022 - Feb 2023
      Senior UI UX Designer

      [TECHCOMBANK ONSITE] - Collaborating with a Techcombank's Agile Squad to solve user experience and technical obstacles in their internal projects.- Ensuring designs stay aligned with Techcombank Design principles and quality. Applying TCB's design system in all design which has not been used in the previous version.- Consulting Techcombank's Business team to make user-centered design solutions. Provide wireframes, user flows and hold (internal) user interview.

    • Techcombank (TCB)

      May 2022 - Feb 2023
      UX Designer

      - Internal Portal For Techcombank And Real Estate Developers Management Team + Worked closely with main stakeholders (Product owner, Business Analyst, Developers, Retail bankers) to produce prototypes and wireframes for the features. + Transfer complex users stories from low fidelity to Ready-for-dev wireframes with the awareness of the system contraints and Internal Design system's dependance. + Feature successfully delivered and went live in a timely manner- Bank Branches Digitial Transfromation Team + Worked closely with all stakeholders to transfer bank branches basic operations to digitized proceses, reduce usage of paper forms and human input. + Successfully launched new features to the existing process. + Being the team's designer for Techcombank Innovation contests Show less

    • Doodle Design

      Mar 2023 - Aug 2023
      Team Lead, Experience Designer
  • Licenses & Certifications

  • Volunteer Experience

    • Freelance Translator

      Issued by The Liddle Kidz Foundation on Jan 2009
      The Liddle Kidz FoundationAssociated with Vincent Chan
    • Graphic Designer

      Issued by Habitat for Humanity International on Oct 2019
      Habitat for Humanity InternationalAssociated with Vincent Chan