Jackson Ihaji

Experience

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  Adnet Communications Limited

  Jan 2010 - Jan 2011

  Network Technician

  Support Network Engineers during Project Rollout where I got to learn experience and familiarize with various technologiesParticipated in the initial installation of FTTH/GPON Fiber for Karen, Nairobi area and its environsWas part of the team for deployment of first Wimax base stations for Safaricom in Nairobi, Mombasa, Nakuru and other major townsSuccessful installation, configuration and support of over 1200 Safaricom Wimax clients for internet, p2p and mpls

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  Com 21 Limited

  Jan 2011 - Aug 2015

  Network Engineer

  Installation and Support for fixed data clients for COM21 Safaricom Contract North Rift Region on various technologies – Microwave, Wimax, Fiber, LTE Preventive maintenance for the Safaricom Fixed data clients to ensure maximum uptime as per SLA

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  Afritrack Angola

  Oct 2015 - Dec 2018

  Senior Network and Security Engineer

  Supporting various departments to the roll-out of new hardware and software to end usersDeliver software and hardware patches and upgrades to resolve issuesFirst level of support for Network support issues i.e. troubleshooting of ISP connections interbranch connection IPSEC and internet with escalations to the vendors for unresolved issuesMonitoring of Internet Speeds and recording of any downtimes. First level sign off for ISP vendor paymentReceiving and Verification of Network equipment delivered to the respective officeAssist Office admin in filling Monthly IT Checklist Initial troubleshooting and RMA faulty equipment warranty centers (where possible) and confirmation of proper operation on Service/repair completionERP SupportServer Support for uptime and security against cyber attacksProject ReferenceERP Migration from QuickBooks to PrimaveraNetwork Security upgrade to include Secondary Firewall and centralized service to HQ through IPSEC tunnelsWireless network upgrade to Wi-Fi 6 for speed and stability Show less

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  Eastra Solutions Ltd

  Feb 2019 - Apr 2021

  Network Integration Engineer

  Designing and implementing the network design for efficiency and maximum cyber threats security for the company clients. Day to Day support and maintenance of Eastra Solutions Clients supporting various technologies and services as per the company SLADesigning and implementing High speed Small, Medium and Large enterprise networks to support Wired, Wireless, Intelligent Cameras and Security in compliance with accepted international standardsProject and Support Reference1. Fusion Capital network design, implementation and desktop support (Collaboration and Client VPNs) and Perimeter firewall – SLA Client2. Kimisitu Sacco Limited Network Migration and configuration of active devices which include switches ,routers, firewalls, identity management(Cisco ISE), Client and Site to Site VPNs and Low Level network design – SLA Client3. Kenya Police Sacco Network Migration and configuration of active devices which include switches ,routers, firewalls, identity management(Cisco ISE), Client and Site to Site VPNs and Low Level network design – SLA Client-4. Grain Bulk Handlers - Embakasi Terminal –Network(Wired and Wireless) and Surveillance system low design, installation supervision and maintenance and Huawei Cloud storage and streaming services for the Surveillance SystemRedesigned the full MJ group network both Low level and High level Show less

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  Mediamax Network Ltd

  Jun 2021 - Aug 2023

  Network Administrator

  1. Maintaining all the software and hardware in relation to security -Perimeter firewall and Zero trust security solutions for the organization.2. Documenting security certification3. Identifying current and emerging technology issues including security trends, vulnerabilities and threats to ensure the organization is protected at all times4. Sourcing and implementing new security solutions to better protect the organization5. Conducting proactive research to analyze security weaknesses and recommend appropriate strategies6. Liaising with vendors to implement security solutions8. Configuring network devices for the organization - Routers, switches, firewalls, end user devices Show less

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  Crescent Tech Group

  Sept 2023 - now

  • Senior Security Engineer

    Jan 2025 - now

  • Network & Security Engineer

    Sept 2023 - now