James Heile

James Heile

AVP Merchant Services Sales and Operations Manager

Followers of James Heile1000 followers
location of James HeileMechanicsburg, Pennsylvania, United States

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  • Timeline

  • About me

    Cash Management Sales Manager at Members 1st Federal Credit Union

  • Education

    • Bucknell University

      1984 - 1986
      Central Atlantic School of Banking Banking Completion
    • University of Delaware

      1998 - 1998
      The American Bankers Association National Graduate School of Bank Card Management
    • Central Pennsylvania College

      1978 - 1980
      Business Administration Business / Marketing Graduated
  • Experience

    • Commonweath National Bank

      Jan 1980 - Jan 1985
      AVP Merchant Services Sales and Operations Manager

      Managed the sales and operations for an acquiring business with over 11,000 merchants. This included a sales team of 5, service center of 6 individual, depot terminal and supply operations, dispute management, accounts receiveable management and private lable services. Developed the first regional VISA Check Card called the MagiCard in 1984.

    • Chemical Bank NY

      Jan 1985 - Jan 1986
      AVP Agent Bank Services

      Multiple State Sales Management for Card Services Agent Bank Programs. Sold, Managed, and help grow credit card and merchant programs for smaller financial institutions through the Chemical Bank network.

    • Dauphin Deposit Bank / Allfirst Bank

      Apr 1986 - Jun 1998
      VP Card Services

      Managed all acquiring business, issuing business for consumer and business clients. Ran ATM operations and off site sales and deployment. Managed the Merchant Sales and Services team along with full cardholder services unit, including dispute and fraud management.

    • BankNorth Group

      Apr 1998 - Jan 1999
      VP Card Services Group

      Managed all Card Services Operations. Consumer and Business card credit and debit products. Managed the sale of merchant and card portfolio.

    • Waypoint Bank

      Jan 1999 - Apr 2005
      VP Commercial Services

      Card Services, ATM Operations, and Treasury Management Services, Certified Cash Management specialist, Commercial Services Sales Management, ACH and Wire Services.

    • Members 1st FCU

      Apr 2005 - Oct 2016

      Manages all aspects of the credit union’s consumer lending function including all direct, indirect and credit card lending products and services to achieve quality growth in the portfolio to maximize profitability from complete relationship development and interest / fee income.Elected in 2015 to the Pennsylvania Credit Union Foundation Board working to change people's lives by promoting education, financial literacy, disaster relief and credit union relevance.Current Chairman of the FIS North American Credit Card Advisory Group (since 2012). Chairman of the DUE Committee Innovations Team.Member of Members 1st LIFE Committee a speakers and educators team that works within the community to improve financial skills and knowledge. Also a STAR Program Mentor to new and upcoming supervisors. Chairman of the Members 1st Golf Committee. Show less Manage Credit, Debit, Pre-Paid consumer & business products. Manage ATM operations, deployment and on going maintenance. Responsible for card based risk management related to dispute and fraud mitigation. Merchant Services, Instant Issue Services, vendor management, and cardholder services. Member of the LIFE Education and Speakers Committee. Have spoken about card services and related subjects internationally. Product Sales Support.In Jan 2013 Elected as Chairman of the North American FIS Card Advisory Council. Also member of the Loyalty Advisory Council. Show less

      • Vice President of Consumer Lending

        Mar 2013 - Oct 2016
      • AVP Card Services

        Apr 2005 - Mar 2013
    • Members 1st Federal Credit Union

      Oct 2016 - now

      Establish Cash Management relationships and generates business with new and existing business members throughout the Members 1st FCU footprint. Manage the Cash Management Sales Officers / Team. Developing Business Lending and Banking Services within Central PA.

      • Cash Management Sales Manager

        Feb 2018 - now
      • Vice President Business Lending

        Oct 2016 - Feb 2018
  • Licenses & Certifications