
Zoheb Pasha
SME

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Skills
Quality managementFlexibleConsultingWorkforceIdsVendorsLocationSalesAllocatingSipocRequisitionsRecognizingInformation systemData mappingBusiness administrationEmployee relationsAdminRecorderCustomer supportDirect mailSalaryPrince2DesignScienceCallsViewerNorth americaIntegrationCheckingThemeRulesAuditingRbiPowerpointSourceHuman capital managementLean manufacturingHuman resourcesMethodologyDependentTime reportingPeople developmentFoundationSystemBscDefect trackingBangaloreCricketOpen enrollmentTestsOvertimeProcess flowValidationCore foundationReportsMicrosoft officeSnapshotMedicineTablesMicrosoft excelTestingReporting toolDeloitteTrainingBmc remedySupervisoryCustomer serviceSlaModifyingTaleoOperational excellenceLeave of absenceProject managementInformation solutionsPtfQueue managementPayrollAnalysisWrittenGeneral practitionerSocial securityItil certifiedKaseyaEmail addressApplicationsPrinceSrtData collectionCommunicationHomeSchedulesHigh proficiencyFmeaMusicErpUnileverOperationsMapsQueriesChecksChange managementIndianDistance learningData loggingProjectCompensationCloud computingSix sigmaInternet explorerWorkdayLabor issuesShellCodeCisco technologiesPeoplesoftItilTeachingReviewsDefectsWatchesAcademicAdp payrollMicrosoft wordWork instructionsChallenging environmentLimitsTest casesIndiaBusiness processHighlightingFinancial transactionsCultureEligibilityRecruitingRecordingEmployee benefitsAbout me
SME at Accenture PVT LTD
Education

VET First Grade College, Bangalore
2003 - 2006Bachelor of Science - BS Computer Science
Symbiosis Institute of Management Studies
-PGDBA Operations
Experience

Accenture PVT LTD
Oct 2008 - May 2016SMESet up the personal information foundation tablesCreated new hire profile or added a person in PeopleSoftUpdated personal data and job data informationSet up benefit plans and enter dependent and beneficiary informationSet up vendor information for benefit plansConfigured the time periods, overtime limits, and exception definitionCreated schedule definition in Time & LaborSupported employee queries regarding Payroll, Benefits, Leave of Absence, Recruiting, Workforce Admin, and Employee RelationsWorking on SQL queriesUpdated critical information of employees such as personal information, job details, medical details, and social security numberHandled employee payroll information and salary detailsHandled the team in the absence of the supervisorsUpdated the employees job data change, employee data change, and salary information in PeopleSoftUpdated beneficiary information in PeopleSoft for the employeesSet up new employees profile in PeopleSoftCreated supervisory organizations and new positionsCreated new hire profile in Workday systemUpdated benefits provider informationSet up benefit plans in WorkdaySet up payment electionsWorked on business process requests such as Hire, promotion, transfer, termination, time off, leave of absence and return from leaveUpdated personal information such as business email address, home address, and phone numberUpdated compensation detailsChecked the integration for the functional business process steps if the changes were reflecting appropriatelyKept a close watch on the SLAsWorked on Work Queue Management/ Remedy Tool (WQM), Workday (Employee Data), Taleo (Recruitment Tool), and ADP (Payroll Tool)Created work instructions for business processesDesigned process flow diagramUpdated FMEA for any defects and escalations Show less

Wipro
Sept 2016 - Apr 2020Test ManagerWorking as Project Manager, managing small teams of testing on different platforms like RSA Archer, Workday, Corner Stone On Demand & Sales force. Closely working with customers / business analysts / technical architects for understanding Scope of testing activities.Managing teams working on different platform like Workday, Cornerstone, Salesforce & RSA ArcherUnderstanding the testing requirements and scope of the projects in the Release Planning SessionsWorking on Test Assessments for estimating efforts for the team to perform release activities and seeking for approval from the stakeholdersPreparing the Master Test Plan to ensure the scope of testing is captured in detailedExperience working in Agile Scrum projectsAble to influence and implement the best practices of Agile across project teamsPreparing Automation strategy document for RT suite and getting approved from the IT Delivery ManagerDriving Automation projects for RT scope and provide walkthrough of Automation demo to the business stakeholdersWorking closely with customers / business analysts / technical architects for ensuring that right design and architecture is agreed up on for the projectsGetting required approvals for the test cases from the ITBA for SIT executionEnsure compliance with Testing standards, Testing process and the documentationsConducting regular project review meetings and preparing project timelines based on the test activitiesCommunicate status to senior management and customers regularly. Escalate issues to senior management or customer if required appropriatelyInteracting with the 3rd party vendors to ensure if all integration files are reaching to the respected systems correctlyFollow-up with customers to resolve any dependencies and help manage issues/bottleneckProviding support and assisting the team for any queries or concerns and handling escalationsMonitor the defects raised in HPALM and track to closure based on the priority level Show less

Mindtree
Apr 2020 - Jan 2023Test Manager
Licenses & Certifications

Salesforce Certified Administrator (SCA)
TrailheadDec 2020
ISTQB CTFL
ISTQB® - International Software Testing Qualifications BoardJul 2022
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