Bailey-James Spooner

Experience

• 

  Appco UK

  Feb 2016 - Jan 2017

  Team Leader

  Door to Door/Event based Sales agent and Team manager

• 

  Harveys Furniture

  Mar 2017 - May 2017

  Sales Assistant
• 

  Firstsource

  May 2017 - Apr 2019

  Development Coach

  In charge of managing and developing new recruits into the business within their first month on the phones taking calls. In charge of conducting coaching sessions, probation reviews and return to work conversations

• 

  Domestic & General

  Apr 2019 - now

  In charge of coaching and development of agents within the sky department striving to improve overall performance across the floor and create meaningful change

  • Lead Agent

    May 2022 - now

  • Incentive and Diversity Lead

    May 2021 - May 2022

  • Insurance Agent

    Apr 2019 - May 2022