Taonga Banda

Experience

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  VANITY FAIR DECORATORS LTD

  Sept 2016 - Jan 2018

  Decorator, Painter

  I occasionally work as a painter/ decorator

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  SPRINGFIELD CARE HOME LIMITED

  Jan 2017 - Mar 2018

  Healthcare Assistant
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  Verisure

  Apr 2018 - Dec 2020

  • Real Incident Management

    Oct 2019 - Dec 2020

  • Customer Support

    Apr 2018 - Oct 2019
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  Locket

  Apr 2021 - Dec 2021

  Junior QA/ Mx Specialist

  • Led the successful implementation of Agile methodologies within the QA team, resulting in improved collaboration, faster delivery, and higher quality software products.• Developed and executed comprehensive test plans, test cases, and test scripts, ensuring thorough coverage of functional and non-functional requirements.• Utilized Postman for API testing, effectively validating data exchange between different components of web-based applications.• Managed defect tracking and resolution processes using JIRA, ensuring timely identification and resolution of issues to maintain product quality.• Contributed to the development and enhancement of automated test frameworks, increasing efficiency and scalability of testing processes.Developed and executed comprehensive test plans, test cases, and test scripts, ensuring thorough coverage of functional and non-functional requirements.Utilized Postman for API testing, effectively validating data exchange between different components of web-based applications.Managed defect tracking and resolution processes using JIRA, ensuring timely identification and resolution of issues to maintain product quality.Contributed to the development and enhancement of automated test frameworks, increasing efficiency and scalability of testing processes. Show less

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  Cuckoo

  Jan 2022 - Aug 2023

  Broadband Expert

  • Speed and Performance Optimization: Conduct speed tests and analyze broadbandperformance for customers. Identify factors affecting network speed, such as signalinterference or outdated equipment, and recommend solutions to optimize performance.• Assisted in fault diagnosis and issue resolution, using strong problem-solving skills andtechnical expertise to identify and resolve issues promptly.• Network Monitoring and Maintenance: Monitor network performance and proactivelyidentify potential issues or outages.• Industry Knowledge and Continuous Learning: Stay updated on industry trends, newtechnologies, and emerging standards in broadband services.• Maintaining accurate records of IT support requests and resolutions Show less

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  Freelance

  Feb 2023 - Aug 2023

  Digital Marketer

  Social Media Management:Develop and implement social media strategies to increase brand awareness and engagement.Create, schedule, and curate engaging content across various social media platforms.Monitor social media channels for mentions, comments, and messages, and respond appropriately.Content Creation and Management:Create high-quality written, visual, and multimedia content for blog posts, social media, emails, and other platforms.Collaborate with designers, writers, and other team members to develop compelling content.Ensure content is optimized for SEO and aligned with brand guidelines.Search Engine Optimization (SEO):Conduct keyword research to identify opportunities for improving website visibility in search engines.Optimize website content, meta tags, URLs, and images to improve organic search rankings.Monitor and analyze website traffic, rankings, and performance using tools like Google Analytics.Digital Advertising:Develop and manage digital advertising campaigns across platforms like social media, display networks, and more.Select ad formats, create compelling ad creatives, set targeting parameters, and allocate budgets effectively. Show less

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  Techway Placements

  Aug 2023 - Feb 2024

  Software Tester

  • Created comprehensive test scripts, test scenarios, and test cases based on requirements.• Executed manual testing including Unit Testing, Integration Testing, Functional Testing, Compatibility Testing, and Sanity Testing• Utilized JMeter for test execution and developed JMeter scripts for Performance, Load, Functional, and API Testing.• Assisted Senior Software Tester as needed.

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  Voneus Broadband

  Sept 2023 - now

  Support Engineer