Carol (Ward) Murphy

Experience

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  ODNR - Division of Parks and Recreation - Cleveland Lakefront State Park

  Jan 1997 - May 2013

  Naturalist

  As Park Naturalist with the Ohio Department of Natural Resources, I had many responsibilities regarding nature/outdoor educational/recreational programs and special events as well as administrative tasks. I created new programs and events, marketed and promoted them as well as conducted them. I also managed my own schedule and program bookings with schools, preschools, scout, community and youth groups. I also oversaw the park’s ‘Friends’ group and managed the volunteer program (for ‘Green Teens’ as well as adults and groups) – often coordinating and overseeing park improvement and conservation/stewardship projects.I had the opportunity to create a new nature center, The Exploration Station. This facility took several years to develop by choosing the theme, designing – and in some cases fabricating - exhibits, displays and activity stations, seeking funding, forming partnerships with area agencies and organizations, marketing, and maintaining live animal habitats. Show less

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  Cleveland Metroparks Zoo

  Oct 2003 - Apr 2013

  Education Assistant - Overnight Programs

  I worked with a team of other educators to conduct overnight programs. This included sharing program information, coordinating logistics, insuring visitor safety and animal handling. I also had the opportunity to be included in the development of new activities for these programs.

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  Massachusetts Department of Conservation and Recreation

  Jun 2013 - Aug 2013

  Seasonal Park Interpreter

  Performed various interpretive, educational and administrative tasks in the operation of Visitor Services and Interpretation. Conducted public programs on the nature and history of the park. Maintained and staffed the on-site nature center. Created numerous supplemental program props and materials.

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  MASS Diving, Inc.

  Jul 2013 - now

  MASS Diving is an independent, small business that has been serving divers in New England for over 25 years in the areas of retail sales, equipment service, training and continuing education, and travel. Daily responsibilities include customer service management, shipping and receiving, stock management, organizing, loading and unloading, money handling, and future development.My role in sales is to assist customers by being knowledgeable about, and able to effectively convey, the features and function of specialized equipment, variability between manufacturers, education course offerings, requirements, and schedules, and travel destinations. I also coordinate the commuter parking program in regards to communications, billing and payment processing, and placement.My role in marketing is outreach to promote the various aspects of the business to an existing customer base as well as to attract new audiences utilizing a variety of tools and avenues. As part of this process, I am working in collaboration to create a new dive program for summer 2014, which will include the creation of a new PADI (Professional Association of Dive Instructors) Specialty.Diving is a social activity. As such, I have been working in collaboration to create an active dive community through the planning and implementation of networking opportunities where divers can meet other divers. A part of this includes creating and maintaining an area of the business where divers can share their diving accomplishments, including welcoming new divers to the community. Show less

  • Manager

    Oct 2014 - now

  • Scuba Diving Instructor

    Oct 2017 - now

  • Sales and Marketing Associate

    Sept 2013 - now

  • Divemaster

    Jul 2013 - Oct 2017