Colin Jones

Experience

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  24 Hour Fitness

  Jan 2013 - Sept 2015

  Sales Representative/Personal Trainer/Customer Service Representative

  • Established relationships with prospective and existing members and delivered superior customer service, contributing to the attainment of sales targets• Consulted with potential clients and promoted aspects of the fitness center that aligned with their needs and goals• Educated individuals on various package levels and corresponding amenities and perks essential to upselling memberships• Maintained rapport with members upon closing a sale, ensuring client satisfaction and increasing retention rates• Utilized member promotions, referrals, guest passes, and outreach via phone calls and email to generate leads and identify new targets• Revised sales policies and protocols, elevating the quality of service delivered to consumers while complying with company standards• Developed effective training programs that aided sales efforts and increased member loyalty, contributing to new and returning clients• Provided attentive and dedicated coaching, leading to a high level of customer satisfaction and client retention• Directed sales of supplements, clothing, and services to clients, supporting the company’s revenue goals Show less

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  Inner Evolution Yoga

  Aug 2014 - Dec 2016

  Certified Yoga Instructor

  • Created course practicum and led groups through various levels and types of yoga practices• Organized practice area to be both functional and accessible for all students• Ensured the benefit and safety of students through proper posture and breath techniques

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  Rok•n•Fondue

  Jan 2017 - Jun 2019

  Supervisor/Server

  • Proficient in all functions of the restaurant industry, coordinating the interface between front house, back house, and bar• Supervised front of house employees• Provided regular trainings for staff regarding policy and procedure, customer service methods, and marketing• Maintained compliance with county health and safety regulations, ensuring the wellbeing of both customers and staff• Responsible for daily cash flow and tip disbursements

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  California State University, Northridge

  Jun 2017 - Dec 2017

  Intern

  • Facilitated safe and effective fitness training to both groups and individuals from within the university and the local community• Demonstrated knowledge of field-testing, prescription, and proper exercise techniques• Created, evaluated, and implemented exercise programs for both individuals and groups participating in the program• Applied a comprehensive approach to encourage individuals and groups to be physically active and participate in exercise

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  Center of Achievement/Brown Center

  Aug 2018 - Dec 2018

  Intern

  • Assisted clients with physical, developmental, and intellectual disabilities with tailored exercise intervention programs as part of the Adapted Therapeutic Principles and Applications• Demonstrated and applied physical therapy modalities facilitating fitness and recovery at an adaptive level for clients• Supervised and instructed students involved with the APT program

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  Escape Craft Brewery

  Aug 2021 - Oct 2022

  Beertender
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  Stryker

  Oct 2022 - now

  Mako Product Specialist