Vinod Kumar

Experience

• 

  IBM

  Apr 2009 - Oct 2010

  Customer care executive

  • Receive customer’s calls and resolve their queries regarding GPRS, INTERNET settings, etc.• Solve customer’s complaints and give them online resolution.• Record the customer’s complaints and forward to concerned department.

• 

  AL MAYA GROUP

  Jun 2011 - Jul 2015

  Inventory Controller

  Update new deliveries and invoices in ERP system Monitor invoices entries, posting bills, branch debits and credit, order transfer and payment of suppliers Change the price of below cost items and update in system Run various reports in J.D. Edwards & Oracle Analyze reports of moving and non-moving items Keep daily sale record and report to head office Prepare salary sheet of employees Monthly review of accounts and perform monthly financial closing Maintained high levels of accuracy in data inputs in the systems Prepare sales and purchase reports after analysis and study of negative margin and below cost selling items and products Successfully maintained all updates of inventory for effective functioning and supplies Accurately maintained analysis reports of moving and non-moving items Show less

• 

  Webcor Group

  Aug 2015 - Jun 2018

  Warehouse And Distribution Manager

  Responsibilities Managing warehouse and distribution operations Coordinating with suppliers for receiving goods Inspection of quantity and quality of received goods Control inventory level by conducting physical counts, reconciling with data storage system Handle operations of incoming container shipment from overseas Handle local government authorities for documentation and inspection of imported products Arrange deliveries to all stores Manage and control all invoices and GRV through ERP system Manage the team and monitor performance Control all shrinkage, wastage, theft and expiry in warehouse Minimized the overtime cost by closely monitoring the operation Controlled shrinkage, damage by 99% Improved employee performance by giving them appropriate training Put systems in place for effective weekly checking for expiry of items Reduced thefts in warehouse by putting a checking system for employees Show less

• 

  Shalina Healthcare

  Jul 2018 - now

  Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company.Ensure supply chain functioning properly in order to stock availability in branches, Proper distribution, maintain minimum and maximum stock level, demand planning and reorder level.Ensure all branch managers achieve their sale targets, give them necessary sale data & operational support.Control and monitor area sale managers, medical and consumer delegates field work and progressive sale.Track staffing requirements, hiring new employees as needed and train them.Coordinating with finance team to all finance related issue like accounts payable and accounts receivable, debtor receive, bad debt recover.Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution.Conduct monthly inventory audit in branches to ensure and check proper stock position, shortage, theft and damage.Manage data collection for the updating metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service.Ensure that operational activities remain on time and within budget.Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity. Show less Managing warehouse, shops operations and supply chain.Handle daily shop operations of all Angola Stores, management of all utilities.Coordinate with importation and logistics team for timely supplies of stocks, plan inventory movement from warehouse to shops / stores, demand planning.Plan & implement schemes/ incentive/ gift plans for customers in collaboration with Sales.Plan inventory movement from warehouse to various shops in order to achieve daily shops targets.Track daily invoices (shop wise), Keep a track on cash at shops & daily deposit accounting at bank.Ensure physical stock & system stock variances are maintained at zero levels. Report any quality related issues through QCR, indicate the quarantine need, destruction need.Manage inventory (FEFO) in warehouse and shops. Show less

  • Supply Chain Operations Manager

    Apr 2023 - now

  • Supply Chain Manager

    Jul 2018 - Jun 2023